Field Service Representative 0071 (Vineland)


: $39,680.00 - $60,800.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

We are seekinga Field Service Representative experienced in the maintenance and repair of high technology, high production machinery. The position does require extensive travel to customers locations throughout the week.

  • Install and serviceautomated industrial machinery represented by our company
  • Assist our customers in the resolution of problems they encounter
  • Identify and correct hardware failures, software discrepancies, or programming problems
  • Instruct on proper use regarding applications, operation and maintenance
  • Provide telephone consultation for customers and Stiles personnel with problems on our equipment
  • Recommend corrective action and troubleshooting approaches
  • Assist in training other Stiles Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
  • The successful candidate should possess the following:

  • Mechanical, electrical/electronics skills with industrial/capital equipment
  • Experience with computers, pneumatic and hydraulics
  • Drive systems, PLC, programming logic
  • Knowledge and experience withKEB, Indramat, STOBER and/or FANUC
  • Experience in the woodworking industry a plus

  • Associated topics: agente de servicio al cliente, call center, customer care associate, customer service, customer service specialist, representante de servicio al cliente, service, service agent, technical support, telephone service representative * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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