Information Technology Manager I

Employment Type

: Full-Time


: Miscellaneous

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Job Description and Duties

The Department of Resources Recycling and Recovery is looking for a highly skilled, motivated individual to lead the Information Technology (IT) Services Branch.

Under the general direction of the Chief Information Officer of the Information Technology (IT) Services Branch, the IT Manager I is responsible for the management of the It Client Services and Operations, Network Services Sections. This position is responsible for ensuring overall IT Operations service delivery, compliance with control agencies, stakeholders expectations, department’s mission, and policy directives. Incumbent will develop and monitor goals, roadmap, budget, and reports to the CIO on the progress of IT Infrastructure projects.

Duties of this position fall primarily under the Business Technology Management, Client Services, Information Security Engineering, Project Management, Software Engineering, System Engineering domains.

See duty statement for further information.

You will find additional information about the job in the Duty Statement .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • Additional Documents

  • Job Application Package Checklist
  • Duty Statement
  • Position Details

    Job Code #: JC-187474 Position #(s): 835-180-1405-001 Working Title: Information Technology Manager I Classification: INFORMATION TECHNOLOGY MANAGER I $7,634.00 - $10,230.00 # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time

    Department Information

    California's Department of Resources Recycling and Recovery, known as CalRecycle, is a department within the California Environmental Protection Agency. CalRecycle brings together the state's recycling and waste management programs and works toward a society that uses less and recycles more. Our vision is to inspire and challenge Californians to achieve the highest waste reduction, recycling and reuse goals in the nation.

    CalRecycle s seeking an IT Manager I to lead the day-to-day technical operations supporting the Department’s environmental protection programs and activities. This is an excellent opportunity to work in a fast-paced environment with other IT professionals with opportunities for advancement. CalRecycle provides its entire staff with a robust technical environment, including workstations running Windows 10/Office 2016 and equipped with dual monitors, webcams, and biometric authentication via fingerprint scanner.

    Through innovation and creativity, sound advancements in science and technology, and efficient programs that improve economic vitality and environmental sustainability, we build a stronger California. Located in the CalEPA Headquarters building downtown at 1001 I St., we are close to restaurants, shops, farmer's markets, and city parking with easy bicycle, light rail, commuter bus accessibility, with substantial discounts available on many transit passes. The building includes a childcare center, bicycle parking, exercise room, showers, and locker rooms. CalRecycle is open to flexible scheduling (after 12 months), such as alternate work weeks, limited telework, and variable work hours to help achieve work-life balance.

    Department Website:

    Special Requirements

    All applications must be completed and submitted along with a resume, cover letter, and Statement of Qualifications.

    When responding to the Statement of Qualifications (SOQ), applicants must follow these guidelines:

    Responses must be typewritten or generated by word processing on 8 1/2' x 11' paper, using no smaller than a 12 point font.

    Responses to the five supplemental application items must be limited to a total of four pages, single-sided. Therefore, the supplemental application document must not exceed four pages. 

    Identify each page with your full name.

    Responses are to be complete, specific, clear, and concise.

    Answer each item separately, indicating the corresponding item for each response. 


    1. Demonstrated comprehensive experience in managing and overseeing Information Technology (IT) activities and employees in state government.

    2. Demonstrated ability to develop and implement organizational, business process, and technology improvements or innovations.

    3. Demonstrated comprehensive experience in developing and implementing Infrastructure Projects

    4. Demonstrated ability to supervise a multi-disciplinary professional staff, and serve in a coordinating capacity with multiple departmental programs.

    5. Demonstrated ability to act decisively, make timely and informed decisions and commit to a clear course of action.

    When submitting application in hard copy, applicants are required to submit a standard state application (Form Std. 678) with an original signature. Please clearly indicate RPA # 18-458 & Position # 835-180-1405-001 within the job application package or you may not be considered for the position.

    If you would like to use education in conjunction with experience to satisfy the minimum qualifications, you must attach a copy of your degree/transcripts (unofficial or official) to your application to ensure the educational requirements have been met for this position. Failure to do so may result in your application being rejected.

    Applicants must submit all degrees that apply to their application, i.e., if you submit a Master’s degree you must also submit proof of a Bachelor’s degree. 

    *** We encourage applicants to apply electronically. ***

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 1/30/2020

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Department of Resources Recycling & Recovery Attn: AFITSD - HR ( RPA 18-458 ) 1001 I Street, 19th Floor Sacramento, CA 95814

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    AFITSD - HR ( RPA 18-458 ) 1001 I Street, 19th Floor Sacramento, CA 95814 08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - A Statement of Qualifications (SOQ) is required. (See Details under Special Requirements) 
  • Other - A Cover Letter is Required. 
  • Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

    You must have knowledge in the following areas:

    State information management/technology procedures and requirements, including procurement processes; project management requirements, State Administrative Manual (SAM), State Information Management Manual (SIMM), control agency reporting requirements, cost analysis concepts, principles, and techniques, etc.

    General trends within IT, including network administration, telecommunications, audiovisual (AV) services, hardware and software support, desktop technologies, website maintenance, geographic information system (GIS) services, technical training, cloud architecture, and software application development including testing.

    State standards for personnel management. State and industry information security standards.

    You must have the ability to:

    Demonstrated comprehensive experience to participate in the development, oversight, and/or management of complex information technology projects.

    Demonstrated comprehensive experience to create and sustain cooperative working relationships and manage cross-organizational and multidisciplinary teams.

    Demonstrated comprehensive experience to apply employee relations, management, and conflict resolution skills

    Demonstrated comprehensive experience to adapting changing priorities, deadlines, and demands and operate effectively under pressure.

    Demonstrated ability and willingness to take responsibility for the development of staff’s knowledge and skills necessary to succeed. 

    Additionally, you must have: excellent attention to detail; a deep appreciation of the value of standards and guidelines; the ability to analyze problems and issues, and to evaluate and present solution alternatives. You must also have the ability to work with people, to write and speak effectively, and to explain technical issues in a nontechnical manner; a strong customer service ethic; and the ability to handle multiple tasks, projects, and priorities simultaneously.


    In addition to a compelling vision for California, CalRecycle offers competitive pay, benefits, and features for its workforce. To review the pay and benefits offered to California civil service staff, please review CalHRs website at

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website: Human Resources Contact:
    Ray Kwan
    (916) 341-6810

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    EEO Officer
    (916) 341-6660 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Learn More About CalRecycle

    CalRecycle Jobs:

    Why Work for CalRecycle:

    Explore Opportunities at CalRecycle:

    How to Apply:

    Desirable Characteristics

    Creativity and Innovation - Applies new ways of thinking. Has the ability to solve problems, create new ideas, and develop new approaches to achieve the Department's mission.

    Vision - Understands the context and mission of the Department both internal and external. Has an awareness of the Department's critical issues, anticipates and influences the future. Has the ability to organize for success; understands how to facilitate functional needs and structure to achieve strategic plans.

    Credibility and Integrity - Understands internal and external customers and has a true desire to build credibility. Has a personal compass composed of clear principles and the flexibility to balance between literal adherence to rules and the use of policy as a guide. Has the ability to make decisions and be accountable for those decisions.

    Teamwork - Cooperates to achieve the department's mission, goals, and values and encourages diversity of opinions. Has the ability to enhance his/her own ability and the ability of others to contribute.

    Communication - Has a clear expression of ideas, thoughts, expectations, and is an active and empathic listener. Understands that people process information differently; takes initiative to build relationships; understands cultural differences.

    Staff Development - Recognizes that people are the Department's most valuable resource. Can identify and define needs of the Department, attract appropriate candidates, evaluate, and select the most qualified. Takes the time to develop and encourage staff to achieve their true potential.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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