Desktop Support Analyst (Latrobe)

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Do you excel at explaining intricate technical information to the non-technical user? This is a great job for a driven individual who is most productive in an active and positive environment. For immediate consideration please contact Janelle.Murrayrht.com You might be the Desktop Support Technician Robert Half Technology is looking for, if that sounds like you. Motivated candidates with effective problem-solving abilities are encouraged to apply. This Desktop Support Analyst role is a long-term temporary opportunity based in the Wyomissing, Pennsylvania, area. Your responsibilities - Be in contact regularly and effectively with ticket submitters - Resolve computer problems, and give guidance on appropriate action/solutions - Supply computer desktop support in accordance with established policies and procedures - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Arrange hardware repairs with the appropriate vendors - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Comprehensive knowledge of Microsoft Word - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - Desktop support or related experience For immediate consideration please contact Janelle.Murrayrht.com - provided by Dice
Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

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