Specialist, Product Operations - Northborough Crossing
Employment Type: Full-Time
About Old NavyForget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the roleAs a Specialist, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Leads & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met.What you'll doConsistently treat all customers and employees with respect and contribute to a positive work environment.Serve as a role model to achieve priorities in store with the customer as the primary focus.Enhance customer experience by using all omni channel offerings.Take action based upon direction from the Sales & Service Leader and collaborate effectively with employees.Support Sales& Service Leader duties during non-peak hours. Lead and manage execution of assigned specialized functional area- merchandising or product operations.Be accountable to personal goals which contribute to overall store goals and results.Who you areA current or previous retail employee with 6 or more months of experience.Work well under pressure and thrive in a fast-paced environment.Determined to lead and inspire others to learn and grow through coaching and mentoring. Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.Able to utilize retail technology.Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.Ability to travel as required.Benefits at Old NavyMerchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.One of the most competitive Paid Time Off plans in the industry.*Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*Employee stock purchase plan.*Medical, dental, vision and life insurance.*See more of the benefits we offer.*For eligible employeesFull-time9012 Shops Way, Space No. N104, Northborough, MA, US 01532
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