Branch Service Manager

Compensation

: $33,970.00 - $50,960.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Description
As a Branch Service Manager you will assist branch management in leading the service and operations of the branch. By leading and mentoring the team, you will drive excellent customer service and the effective resolution of customer issues. This is an excellent career move for a teller wanting to get into management.
As a Branch Service Manager, your primary responsibilities are:
+ Welcomes and establishes relationships with customers.
+ Ability to perform at a high level, all expectations of a teller while providing exemplary customer service.
+ Educates customers on how to leverage technology (e.g. ATM, Kiosk, Mobile, On-Line) to conveniently process their transactions.
+ Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships.
+ Motivates, coaches and develops colleagues while employing a disciplined performance management process.
+ Adhering to all operational, security, risk and regulatory policies and procedures.
+ After receiving training, you will be expected to demonstrate acumen for banking, transaction process, cash handling, customer service, operations, systems technology and communication while maintaining up to date knowledge on all products, services, technology and policies.
+ Assists in finding and selecting top talent for the branch that are well suited for Huntington's culture.
Basic Qualifications
+ High School Diploma
+ 1 year of leading or managing a team
OR
+ 1 year of teller experience
Preferred Qualifications
+ Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go
+ Bachelor's Degree
+ Comfort with technology such as mobile services and online banking services is a plus
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
Welcome to Huntington!
At Huntington, we see it as our responsibility to look out for people. Theres a common bond that connects us all as humans, and together, we can make this world better. An amazing thing happens when we look out for each other. Even helping someone in a small way can have a huge impact. Its the idea at the core of Huntington and one were trying to spread.
Our colleagues look out for people by doing the right thing with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values simple but powerful. If that sounds like you, we hope youll apply to join our team. If youd like to learn more about how Huntington looks out for people, visit om/lookingoutforeachother.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ...@Huntington.com.
Associated topics: call center manager, customer service team manager, guide, guidance, lead, management experience, manager, senior, service manager, supervisor * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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