Account Manager

HUB International in San Antonio, TX

  • Industry: Sales - Others
  • Type: Full Time
position filled

The Account Manager role requires an individual who is professional and who displays the drive, determination, and self-motivation to build a business. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business in the trucking and transportation field.

JOB RESPONSIBILITIES

  • Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making

  • Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations

  • Provides a high level of support to Producers in obtaining, maintaining, and expanding business

  • May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures

  • Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts

  • Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval

  • Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues

  • Responsible for overall retention of accounts in assigned book of business

  • Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate

  • Manages, organizes, and conducts client meetings when necessary

  • Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems

  • Travels on company business as required. Prepares reports for management as required.

  • Supports, mentors, and trains lower level Account Managers and Assistant Account Managers, as necessary

  • Attends industry related continuing education training and courses

  • QUALIFICATIONS

  • Requisite insurance license

  • A high school diploma required; some college preferred

  • Above-average telephone techniques and the ability to communicate effectively with prospective and existing clients, as well as other staff members

  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

  • Ability and willingness to utilize company’s computer system and software

  • Strong typing skills with an ability to compose clear and concise letters

  • Ability to understand policy forms and coverage descriptions

  • Organizational skills required

  • Willingness to attend educational classes desired

  • High attention to detail essential

  • #LI-KB

    Department Account Management & Service

    Required Experience: 2-5 years of relevant experience

    Required Travel: No Travel Required

    Required Education: High school or equivalent


    You may be interested in these similar jobs!
    Overnight Hotel Valet Driver in Downtown San Antonio!
    Towne Park in San Antonio, TX

    Driven To Serve® and Ready to Succeed!Working with Towne Park offers a variety of employment opportunities for your unique career plan!  Whether you’…

    Read More
    Capture Manager, Military Health and Veterans Affairs
    Leidos in San Antonio, TX

    Description Job Description:Leidos is seeking a Capture Manager to support the business development and capture activities of our Military Health an…

    Read More
    Category Account Manager- San Antonio, TX
    Nestle USA in San Antonio, TX

    Main Purpose of Job:   DRIVE CATEGORY GROWTH AT THE CUSTOMER(S)Contact for assigned customer(s) and category(ies) in order to drive category growth a…

    Read More
    Sales Account Manager - Interview Now! - G
    Next Step Systems in San Antonio, TX

    Sales Account Manager Ready to hire! Work from home. Leading and growing software engineering services firm has an urgent need for a qualifie…

    Read More
    Sales account manager - entry level
    Fresh Success Marketing Group in San Antonio, TX

    Professionals with customer service experience are wanted to fill our Account Manager position. We are currently accepting applications from individu…

    Read More
    Commercial lines account manager - bi - lingual (San Antonio)
    Patra in San Antonio, TX

    The Commercial Lines Account Manager candidate needs to be a self-starter, well organized, highly detailed, possess excellent written and verbal comm…

    Read More
    Account Manager In , Careers At Bm
    The Brickman Group in San Antonio, TX

    Account Manager in San Antonio, Texas - Careers at BM San AntonioAccount ManagerID2020-21632Posted Date2 days ago(1/16/2020 9:37 AM)Job LocationUS-TX…

    Read More
    Account Manager - Industrial Hydraulics
    Sunsource in San Antonio, TX

    Account Manager/Outside Sales - Industrial Market: Fluid PowerBecome a member of our winning sales team with SunSource, a leading fluid power distrib…

    Read More
    Account Representative I
    Rackspace in San Antonio, TX

    Rackspace is hiring Account Representatives in San Antonio and Austin!Account Representatives specialize in growing existing customer spend and footp…

    Read More
    Sr Account Representative
    Rackspace in San Antonio, TX

    Rackspace is hiring Account Representatives in San Antonio!Account Representatives specialize in growing existing customer spend and footprint with R…

    Read More
    Account Manager
    Brightview in San Antonio, TX

    OverviewBrighter futures start here. BrightView takes pride in providing consistent, high-quality landscape services with a dependable service commit…

    Read More
    Telecommute Amazon Account Manager
    VirtualVocations in San Antonio, TX

    A technology products company has an open position for a Telecommute Amazon Account Manager.Core Responsibilities of this position include: Improvin…

    Read More
    Sales Account Manager - Entry Level
    Fresh Success Marketing Group in San Antonio, TX

    Professionals with customer service experience are wanted to fill our Account Manager position. We are currently accepting applications from individ…

    Read More
    Senior Capture Manager, Military Health and Veterans Affairs
    Leidos in San Antonio, TX

    Description Job Description:Leidos is seeking a Senior Capture Manager to support the business development and capture activities of our Military He…

    Read More
    Senior Accountant
    AmeriVet Partners Management, Inc. in San Antonio, TX

    Description: Senior Accountant (Full-Time) San Antonio, TexasDescriptionPosition: Senior AccountantLocation: San Antonio, TXAmeriVets Senior Account…

    Read More