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What's the role?
The Warehouse Supervisor directs and oversees Distribution Operations personnel. This role is responsible for coordinating operational activities to include: shipping, receiving, returns, carrier scheduling, and replenishments. Supervisory responsibilities include performance monitoring, evaluation, coaching, direction of work assignments, and cross-training of personnel. Additional support activities include data analysis, reporting, forecasting, inventory investigation, slotting, data pulls (BI/SAP queries), and project work.
Who is Hilti?
If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 29,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
Assist manager in recruiting and hiring process through contract agencies and onsite interviews
Train, coach, and develop warehouse employees in primary process such as, but not limited to, shipping, receiving, and inbound receipt
Assist manager in overseeing operational activities including shipping, receiving, returns, carrier scheduling, and replenishments
Execute and maintain specified reports involving forecasting, inventory management, slotting, and project work
Assist manager in performance management and corrective action
Conduct Performance Management Process (PMP) and Strategic Manpower Development (SMD) discussions for direct reports
Drive performance by ensuring team is executing key initiatives
Develop and maintain relationships with internal and external customers to ensure quality and timely feedback to warehouse personnel and processes
Drive continuous improvement through Lean and CIP processes
Define and implement operational goals within regional targets
Responsible for site warehouse safety and site security
Additional duties as assigned
What do we offer?
We'll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you'll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.
Why should you apply?
We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.
What you need is:
High School diploma/GED required
A minimum of 3 years of operational experience required and 2 years of supervisory experience
Demonstrated ability to lead and motivate a team-oriented workforce
Proven experience managing personnel and expenses to meet operational objectives
Creativity and energy; ability to thrive in a dynamic, fast-paced, customer-focused environment
Ability to recommend, introduce, and/or implement new technologies to improve the efficiencies and economics of the pick/pack function
Unsurpassed focus to satisfy every customer order on a daily basis
Detail-oriented and well-organized
Comfortable working with strict deadlines
Ability to handle multiple projects simultaneously
Ability to perform data analysis
Working understanding of SAP
Basic understanding of inventory management concepts
Adverse Working Conditions:
Erratic temperature control (hot in summer, cold in winter)
Workshop environment is subject to hear, cold, noise, dust and other particles
Operation of large equipment and machinery (i.e. production machines and forklifts)
Safety Equipment Required:
Must observe and abide by any and all safety regulations as required by Hilti and Occupational Safety and Health Administration (OSHA)
Proper labeling and handling of hazardous materials per Hilti and OSHA policy
Must wear steel toe boots, safety glasses, safety vest, and other safety equipment as required when working in the warehouse and/or operating machinery
Regular heavy lifting of 50 + lbs.
Occasional heavy lifting up to 75 lbs. required
Warehouse material handling equipment and truck loading / unloading
Must be able to tolerate a variable climate, prolonged standing, repetitive bending and reaching, and climbing up and down ladders
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