Infrastructure Site Analyst Intern (Westwood)

Employment Type

: Full-Time

Industry

: Information Technology



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Responsibilities include:

  • Support all infrastructure including desktops, laptops,Blackberries, LAN connectivity, network printers, and application support.
  • Grasp technical concepts quickly and apply learning's based on Global GIT standards.
  • Maintain positive and productive relationships with co-workers and customers.
  • Translate & simplify technical information to non-technical users.
  • Troubleshoot hardware and software issues reported by the GIT Service Center.
  • Provide support to employees at all levels including the most senior executive level.
  • Document and share solutions used to resolve problems and concerns associated with personal computer equipment, hardware and software intheticketing system.
  • Follow through on problem determination, prioritization, resolution and closure of reported issues.
  • Enter and modify inventory information in the asset inventory database to ensure equipment is replaced and returned on schedule.
  • Utilize available resources to reduce time and increase efficiency troubleshooting problems.
  • Research new technology and make recommendations to modify Colgate standards
  • Utilize new technology and skills to achieve faster and better results for our end users
  • Maintain and expand current technical expertise including new industry trends, Colgate strategic partnerships, and self-study.
  • This position requires the following qualifications:

  • Currently enrolled in a Bachelors degree program
  • A basic understanding of PCs, networks, and mobile devices
  • Ability to work in a high-pressure, fast-paced environment

  • Associated topics: cloud architect, http, infrastructure architect, ip, maintain, principal systems engineer, senior engineer, senior system engineer, system integrator, systems integration architect

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