Customer Service Specialist

Hajoca Corporation in Pinehurst, NC

  • Industry: Retail - Customer Service/Sales
  • Type: Full Time
position filled
Hajoca Corporation is the nation's largest privately held wholesale distributor of plumbing, heating and air-conditioning, industrial pipes-valves-fittings, pool and waterworks supplies for residential, commercial, industrial and infrastructure construction.
We have approximately 400 locations, called Profit Centers, throughout the United States, representing the premier product lines in our industry. Since 1858, Hajoca has been blending the strengths and clout of a large company with freedom and opportunity for employees.
The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our employees and devotion to Hajoca's proven business principles of "Service, Integrity, Reliability. Do you thrive on providing a positive customer experience? Are you safety- and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, then Hughes Supply , a division of Hajoca Corporation, would like you to join the dedicated team at our Pinehurst location as a Customer Service Specialist teammate.
Our 13 person team has been servicing Pinehurst and the surrounding community for over 50 years offering the very best in residential and light commercial plumbing materials .
We are a close-knit group that works together to provide the best service to both new and existing customers. As a Customer Service Specialist teammate with Hajoca your specific duties will include, but are not limited to: Receive, count, and verify incoming shipments Assist customers who purchase and/or pick up merchandise at the Profit Center Process and fill Sales Orders generated at the sales counter Stock the warehouse and maintain cleanliness, order and safety Process cash sale returns and refund paperwork in accordance with Company policy and procedure. Pick materials for orders, assemble and package the materials for shipment/pick up Load/unload trucks and operate a forklift safely Drive a Hajoca truck and operate it safely in compliance with Company rules and applicable laws and regulations Unload correct merchandise and place it where the receiving party dictates Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business.
We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit sharing opportunities and generous benefits package which includes: Medical, dental, vision, and prescription coverage 401 (k) and retirement cash account Life insurance Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (EOE and M/F/Disability/Veterans.) We are a drug free workplace, with pre-employment drug screening required.
Employment is contingent upon successful completion of a background investigation. As a Customer Service Specialist teammate, you must be friendly, service-oriented, and have a high level of attention to detail.
An unwavering commitment to safety is essential, as well as the ability to remain calm in stressful or unexpected situations.
All Customer Service Specialist team members must be able to maintain positive working relationships with vendors and customers and provide unparalleled customer service at all time. All interested applicants must possess: High school degree or equivalent Be 21 years of age or older Possess a proper and valid driver's license Possess a driving record that demonstrates good driving skills Pass a DOT physical examination prior to employment and every following two years for as long as you drive a company vehicle The ability to learn to safely operate a forklift and other material-handling equipment Know of, apply, and practice safety precautions in a warehouse and material handling environment Our ideal candidate will also: Have, or quickly develop, a comprehensive knowledge of product Have 1 years warehouse or material handling experience Possess the drive to assist team members with other tasks as required Basic computer literacy Experience in customer service, counter sales, or contractor sales preferred Able to build and maintain a positive working relationship with customers, vendors and co-workers. Hajoca Corporation Job 2000002Y by eQuest

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