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We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.
From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies ways of working.
Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they doon a foundation of unyielding integrity.
We are Genpact. Transformation happens here. Come, be a part of our exciting journey!
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Associate or Senior Associate, US Immigration
Genpact and its entities have non-immigrant employee population in the US .
The role requires a domain expert in non-immigrant work visas and employment based immigration applications to provide support, guidance and handle enquiries from employees and other internal stakeholders. Ideal candidate would have experience in working with large organizations with non-immigrant employees in the US and exposure to end-to-end life cycle for a non-immigrant employee in the US.
Handling US Immigration related work on a day to day basis
Handle H-1B transfer applications for local hires and H-1B extensions for employees
Work closely with recruitment team and candidates through the H-1B transfer process
Initiate H-1B extensions and ensure timely filing of the applications
Support PERM filing process for employees
Data Maintenance ensure accurate and real time data is maintained for all transactions and records
Records maintenance maintain legal files and documents for employees on non-immigrant visas
Handle queries related to US immigration/ visas of employees.
Coordinate with law firm on cases and all US Immigration related matters
Communicate effectively with business manager and other stakeholders to manage expectations
Publish periodic dashboards with status and closures
Ensures that seamless operation by cooperating with the different supporting functions and teams such as HR, Finance.
Ensure adherence to SLA and TAT
The Essential Competencies:
Domain expertise on H / L visas and Employment based Green Card processing
Excellent writing skills
Ability to work under pressure
Experience in working with large team across Geographies
Excellent verbal communication skills
Attention to details and zeal to drive process/ application to closure
Good knowledge on XL for reports/ trackers maintenance.
Good knowledge on MS office
Graduate with minimum 3-5 years of experience in Business Immigration domain .
The candidate should possess the following experience & characteristics:
Strong domain knowledge on Business Immigration
Prior industry exposure will be preferred
Must possess strong customer service attitude
Ability to multi task
Must take ownership of the tasks assigned and take it to closure as per instructions and processes defined
Must be sensitive to compliance and SLAs
Exceptional written/verbal communication skills
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