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Job: Manufacturing & Operations
Primary Location: United States-California-Sunnyvale-US-CA-Sunnyvale
Requisition ID: 193992
Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority. Human Resources is the people business of Intuitive Surgical. We attract, manage and engage our talent through advanced programs and global processes to support every employee in understanding how they contribute to our business, how they can develop professionally and how they can maximize their personal potential.
Intuitive is looking for a Director of Global Procurement Ops who will manage key implementations of Procure to Pay systems, contract management, strategic projects, operations metrics, and business process optimization. We are looking for someone who can collaborate extremely well with internal partners like Accounting, Legal, and Finance as well as internal stakeholders to develop and execute ISIs procure to pay lifecycle to align with business requirements and exceed objectives. This role will join a larger team with primary responsibilities that include strategic sourcing, contract management, and all global procure to pay operations across all departments for ISI. As procurement operations is often a cross functional effort, you will work closely with many of ISI's teams including: Legal, Accounting, Finance, Audit, Security, Privacy and internal business partners. The Procurement Operations team is a key part of ISI's Procurement organization with a mission to provide valuable scalable supplier relationships and partnerships, and operational excellence throughout the entire procure to pay lifecycle.
This role is directly responsible for successful delivery of process transformation, change management, support of technology initiatives, process automation, and implementation and execution of our procurement policy on a global scale.
The role will also have direct involvement in business case development and performance measurement.
A deep understanding of global procurement operations / business challenges and the ability to translate them into solutions is critical.
This role will manage (both directly reporting and indirectly reporting) a team of buyers and purchase coordinators located across multiple countries. This role will work closely with Senior Procurement Leadership establishing priorities and acceptable timelines.
This role will also manage the Supplier Onboarding and Management team.
This role will require working sessions across other time zones (EU, APAC, India as well as here in North America).
Roles and Responsibilities: Execute continuous improvement projects to support Global Procurement business objectives and goals Implement harmonized standards across the global organization to enable efficiencies, effective controls and company-wide spend management and reporting Responsible for current state assessment, gap resolution, task execution & deliverables for assigned areas of responsibilities Build, monitor, up level and manage our entire procurement operations, spend and savings metrics reporting Design and optimize new processes to ensure our customers and suppliers have an excellent experience with ISI's procure to pay lifecycle Develop effective working relationships with US and global functional groups to ensure alignment of objectives, priorities, activities and organizational support Interface with multiple departments to make recommendations regarding supplier issues Partner with suppliers and internal partners to drive transaction automation strategies; evaluate and implement P2P solutions suite, develop supplier catalogs, and increase procurement coverage Work closely with AP to ensure proper and timely onboarding and processing of supplier invoices and payments Utilize your advanced proficiency of Excel and metrics dashboards to provide actionable and insightful metrics and reporting. Help prevent, monitor, and respond to any out of policy and compliance items Design and optimize processes to ensure our internal customers and suppliers have an excellent experience Assist in the continuous improvement of the procurement function; design controls, complete SOX audits and police our procurement policies Prioritize projects to balance reactive firefighting with more proactive long term planning that will avoid future issues and extra work Collaborate with Procurement and Accounting teams to troubleshoot technical problems with our internal tooling and external suppliers and their offerings Qualifications
Financial, tech and process-savvy person who loves to build seamless process, systems and tools that benefit our teams and internal customers and partners
Partner effortlessly with internal stakeholders to continuously refine and simplify, build and refine scalable and successful Procure to Pay processes, systems, tools, and metrics keeping in mind our user experience
Excel in learning new technology, and you have deep experience configuring and continuously improving various procurement operations tools, systems and supporting software tools like; Ariba , SAP, Ivalua and spend analytics tools
Strong confident financial acumen; ability to understand and build financial models and experience with financial planning, budgeting and capital allocation in the context of strategic planning and price management to achieve financial and operational goals
Confident leading joint workshops bringing together partner teams to deliver joint accountability and solutions
Strong analytical experience and proficiency in excel with rigor, sound judgement and ability to structure ill-defined problems and bring intellectual leadership to problem solving; synthesize insights from analysis and ensure credible, actionable recommendations
Empathetic and love working with customers to solve their problems. You know how to use data (including building key financial analysis and dashboards) to make metrics-driven decisions
Thorough, organized, and process-oriented to the extreme, and you're able to prioritize and execute multiple projects simultaneously
Outstanding communication ability and can promote ideas and proposals through credibility, influence and persuasion
Experience at building Spend, Savings, and Procurement Operations metrics/dashboards
Work with Procurement team to define annual and quarterly objectives and continuously track them
Bachelor's degree, MBA preferred
We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
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