Front Desk

FirstService Residential in West Palm Beach, FL

  • Industry: Retail - Customer Service/Sales
  • Type: Full Time
position filled


POSITION SUMMARY:The front desk person works independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. POSITION RESPONSIBILITIES:· Demonstrates excellent customer service, communication and time management skills.
· Monitors Emergency Response System.
· Greets and directs Residents, guests and invitees.
· Monitors and controls Electronic Security Control Systems.
· Responds to emergency situations in a timely and efficient manner.
· Monitors and controls access to the building.
· Maintains daily log, records and forms.
· Resolves and follows-up on all complaints/issues.
· Maintains a safe and secure environment throughout the building/property(s).
· May be assigned other duties by the on-site property manager.
· Follows safety procedures and maintains a safe work environment.
· Other duties as required.
OPERATING SKILLS, KNOWLEDGE & ABILITIES: Education/Training:· High school diploma or equivalency preferred.
· College level courses in business or hospitality preferred.
Experience/Knowledge:· Two (2) to three (3) years of business experience preferred.
· Computer literacy: command of information system hardware/software is preferred.
· Effective written and verbal communication skills.
· Multiple language fluency is desirable.
· Strong customer service, communication and interpersonal skills required.
Special Requirements:· Ability to lift 30 -- 50 lbs.
· Work in an upright standing or sitting position for long periods of time
· Handle, finger, grasp and lift objects and packages
· Reach with hands and arms
· Communicate, receive and exchange ideas and information by means of the spoken and written word
· Ability to quickly and easily navigate the property/building as required to meet the job functions
· Complete all required forms.
· Ability to work extended hours and weekends based on project requirement.
· Ability to respond to emergencies on a timely manner.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties andresponsibilities to this job at any time.

You may be interested in these similar jobs!
Front Desk Agent
Remington Hotels in Palm Beach Gardens, FL

What you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-r…

Read More
IT Intern - Help Desk
NCCI Holdings in Boca Raton, FL

2020 IT Paid Summer Internship (May through August 2020)Must be able to work a 40-hour work week.Hours are:8 am 5 pm, Monday through FridayThe IT Int…

Read More
Front Office Manager
Remington Hotels in Palm Beach Gardens, FL

What you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet a…

Read More
Desktop Support Technician II US
Diversant LLC in North Palm Beach, FL

Desktop support Break fix This is to support a Windows 10 environment It includes hardware break fix and some networking with guidance May be requir…

Read More
Night Auditor
Remington Hotels in Palm Beach Gardens, FL

What you will be doingPerform all daily audit functions for front office and each outlet of the hotel.Review room and tax posting on computer or regi…

Read More
Concierge - PT
MorseLife in West Palm Beach, FL

Concierge - PT, West Palm BeachGeneral InformationJob Title:Concierge - PTLocation:4847 David S. Mack DrWest Palm Beach, FL, 33417United StatesEmploy…

Read More
Instructional Support Technician Desktop Support (Lake Worth)
Wake County Public School System in Lake Worth, FL

Instructional Support Technician - Desktop Support JobID: 31495 Position Type: Non-Instructional Support Staff/Technology Date Posted: 1/17/202…

Read More
Administrative Assistant - Receptionist
Pridestaff in Palm Beach Gardens, FL

Palm Beach Gardens Financial Firm is in need of an Administrative Assistant/Front Desk Associate, for a small office. In this direct-hire role you wi…

Read More
Convention Set - Up Houseperson - Boca Raton Resort & Club ( Beach Club )
Boca Raton Resort & Club in Boca Raton, FL

The convention set up houseman is responsible for the setup and breakdown of all meeting space hotel wide. The houseman must be able to work in a fas…

Read More
Helpdesk
Kforce Inc. in Boca Raton, FL

DescriptionKforce has a client seeking Helpdesk in Boca Raton, Florida (FL).Duties: Monitors the tier one service desk queue in JIRA as assigned Perf…

Read More