Service Advisor

Executive Dodge Jeep in Wallingford, CT

  • Type: Full Time
position filled
Executive Auto Group is one of Connecticut's largest automotive retailers in the area.
We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees.
We have a great work environment, great people, and great benefits.
If you are looking for a challenging yet rewarding position with a large and growing team and a company that cares about their customers and their employees, Executive is the only group to join! Benefits
* Medical, Dental & Vision Insurance
* 401k Program
* Professional/Respectful Work Environment
* Advancement Opportunities
* Ongoing Training & Development
* Paid Time off/Vacation
* Flexible Work Schedule
* Excellent compensation plans with bonuses/incentives
* Employee vehicle purchase plans
* Discounts on products and services Responsibilities
* Oversee flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
* Ensures that the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficientlyQualifications
* Organized and friendly personality
* Demonstrated ability to manage others
* Time management skills
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance.
* Clean driving record
* Willing to submit to a pre-employment background check & drug screen

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