Executive Desktop Support Technician I - Mac, AD, Networks, Printers

Excell in San Diego, CA

  • Industry: Information Technology - Others
  • Type: Full Time
position filled
At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We re currently in need of a skilled Desktop Support Technician to provide Executive Tech Support, Specialty Device Support, and support for walk-up end users at the client support kiosk. Executive Support: Support Incidents created through the Service Center ticketing process by executives and/or their delegates including: Remote Support Hardware Support Troubleshooting Assisting with the ordering/purchasing of equipment Hardware Upgrades Configuration and setup of all new systems Software Support Software installs Troubleshooting issues Software configurations Local / Remote Network (remote software services) Printer Installations and Setups Install, Move, Add, Changes (IMAC) support as requested Specialty Device Support - Macintosh Support: Responsible for providing support for the managed Macintosh environment, tools and technologies including: User application access management Troubleshooting of deployed Applications Troubleshooting and remediation of issues relating to MAC environment, wireless access, and supported tools Active Directory (AD) / Account profile management escalations Client builds / rebuilds Image patching as available Core application upgrades, testing, and support Kiosk / Desktop Support: Provide C ustomer Service and infrastructure Hands and Eye support for: Network Closets Local Servers IP-Telephone Connects Disconnects Printer Support Connects Disconnects Toner Installs We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. e X cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com . - provided by Dice

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