Albany Tech- IT Support Specialist 1

Enterprise Solutions Inc in Albany, GA

  • Type: Full Time
position filled
Under general supervision, installs and provides technical support and problem resolution to complex PC-based software used by a technical college.

Job Description: Under general supervision, installs and provides technical support and problem resolution to complex PC-based software used by a technical college.
Minimum Qualifications: An associate s degree in Computer Information Systems or a related field and one year experience working in an IP based network environment. Must be skilled in diagnosing and repairing desktop computer hardware and providing software support for Microsoft Office applications; Must have the following: Experience with current Microsoft operating systems and applications Excellent communication and organizational skills; Must be self-motivated and able to work with minimal supervision. All positions require a pre-employment criminal background investigation and employer/professional reference check.

Preferred Qualifications: An bachelor s degree in Computer Information Systems or a related field and two years experience working in an IP based network environment.

Required/Desired Skills
SkillRequired /DesiredAmountof Experience
Associate s Degree in Computer Information Systems or a related field Required0
IT Helpdesk SupportRequired1Years
Hardware/Software troubleshooting on Computer, Laptops, Printers/CopiersRequired1Years
Windows 7 & 10Required1Years
Office 365Required1Years
Must be self-motivated and able to work with minimal supervisionRequired1Years

Questions
No.Question
Question1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2Please list candidate's email address that will be used when submitting E-RTR.
Question3Candidate must be paid the rate of $18.00 if selected for engagement therefore the SRP rate cannot exceed $24.30. Do you accept this requirement?
Question4SRP is limited to a markup of 35% for this engagement. Do you accept this requirement?

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