Operations Supervisor- 3rd shift

DSC Logistics in San Bernardino, CA

  • Type: Full Time
position filled

Position Overview

The Team Leader is responsible for directing and engaging operations employees in DSC?s Logistics Center to achieve productivity goals. The Team Leader will manage a shift and will spend most of the time coaching and leading the operations team to efficiently and safely achieve production and quality goals. The role will collaborate with various DSC teams on implementing continuous improvement initiatives and leading practices.
This position is 3rd shift: Monday- Friday 10 pm- 6 am

Position Responsibilities

Engage the Workforce

  • Interact with and motivate the workforce

  • Conduct daily shift meetings

  • Solve problems and address issues for employees

  • Regularly communicate team goals and results

Deliver Operational Performance (including Productivity and Efficiency Targets)

  • Understand and communicate shift, Customer and Logistics Center goals

  • Execute the daily work plan including goals and workflow management

  • Implement DSC?s Labor Management Program (performance observations)

  • Provide front line feedback on staffing needs to Supply Chain Leader and Operations Leader

Manage Employee Performance (including Safety, Quality and Productivity)

  • Provide coaching through observations and provide performance feedback

  • Track and communicate Operations Specialist performance

  • Conduct safety observations and participate in Safety Committee

  • Monitor and manage employee time, attendance and payroll

Ensure Implementation of Leading Practices

  • Job shadow Operations Specialists

  • Identify training and cross-training needs

  • Conduct on-the-job training with Operations Specialists

  • Perform process quality checks and program management

Connect employees to customer business objectives

  • Communicate customer specific requirements

  • Review Logistics Center performance against Customer requirements

  • Help the Operations Specialists to feel more connected to the larger customer goals


  • Bachelor?s degree

  • 1-3 years of direct supervisory experience

  • Skills in leadership, organization, communication and cross functional teamwork

  • Emphasis on safety is extremely important


  • Understanding of warehousing operations with experience in a distribution and/or manufacturing environment

  • Familiarity with MHE

  • Familiarity with Microsoft Office applications including Excel and Word

  • Familiarity with warehouse management systems or Red Prairie WMS is a plus

Personal Qualities

  • Ability shift priorities easily, and multi-task in a highly transactional environment

  • Excellent problem solving skills

  • Ability to engage with the workforce and create a positive environment and culture

DSC Logistics is an equal opportunity employer. It is DSC?s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, veteran status, disability or genetic information.


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