Satellite TV Technician/Installer

Dish Network in Jonesboro, AR

  • Industry: Telecommunication/Wireless/Cable - Field Installation
  • Type: Full Time
  • $63,810.00 - 113,370.00
position filled
SummaryJob Duties and ResponsibilitiesWe're DISH. We're the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH has proudly served America since 1980. Personalized service is part of our DNA.Our In-Home Solutions Technicians don't just install TV. We're trained to offer personalized technology to customers, while teaching them how to use and get the most out of the products they've purchased. And we don't stop there satellite broadband, appliance repair, and connected home technology are additional skills we train as we lead the Smart Home revolution.Come help our Solutions Technicians make the Smart Home simple.What we offer:$14 / hourRegular cash incentive for meeting/exceeding performance expectationsNon-cash incentive program for on-site sales to customers - as you earn points, you choose from thousands of rewardsPaid training, uniforms, cutting edge tools, and a vehicle, device, and fuel card when on the job3 days off per week we schedule our sales technicians to work 4-day workweeks. 5 or 6 day work weeks may be required during peak seasonal timesUnparalleled opportunity - training provided for additional skillsets including appliance & television repair, on-site sales techniques, connected home technology and cellular network maintenanceComprehensive benefits package including complimentary DISH and/or Sling TV service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursementAs an In-Home Solutions Technician, you will:Act as an advocate for the customer simplify the technological experience by educating customers on the products and services they've purchasedSell technicians customize the needs of every customer by selling personalized products and solutions while earning valuable incentivesInstall/upgrade cutting edge technology relocate power, place mounts, satellite dishes, televisions, routers, cameras, receivers, whole home connectivity technology, and many more products/servicesConduct site surveys - determine the best positioning of our equipment for strongest signal reception, and conduct in-home assessments to determine which personalized products and services would enhance the customer experienceSkills - Experience and RequirementsIn-Home Solutions Technicians have the following:High energy, resourcefulness, and ability to multi-taskIntelligence to see opportunities to sell to every customerNeed to achieve sales technicians are driven and focused on exceeding customer expectations with every single jobStrong customer advocacy skills; friendly, approachable, communicative, knowledgeable, with a resilient work ethic and high degree of integrityWillingness to work flexible schedules including weekends, holidays and eveningsAbility to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbsSales, electrical, maintenance/repair, cable, military, and/or customer service experience are a plusValid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standardOur Remote In-Home Solutions Technicians are required to have the following:Minimum 5'x5'x10' covered and secured area at residenceComputer with broadband internetAbility to plug in all DISH Network chargeable devicesDedicated off street parking at residenceGround floor access for equipment(preferred).
Associated topics: field installation, field service, field service technician, field technician, install, installation, installation technician, mount, technician

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