Quality Systems Application Administrator (Springfield)

Dentsply Sirona in Springfield, PA

  • Industry: Healthcare - Dental Care - General Dentist
  • Type: Full Time
  • $94,806.67 - 139,760.00
position filled

Dentsply Sirona is the worlds largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sironas products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sironas global headquarters is located in Charlotte, North Carolina. The companys shares are listed in the United States on NASDAQ under the symbol XRAY. This position is located in York, Pennsylvania. Offering the cultural attractions of a big city and the down-home charm of a small town, York, PA is an extraordinary place to live, work and play. York is located in south-central Pennsylvania and is within 25 miles of Gettysburg and Lancaster, 45 miles of Baltimore and Hershey, and 100 miles of Washington, DC and Philadelphia. Engrained with a rich history and heritage and becoming one of the fastest growing cities in Pennsylvania, York is a place where the past and the present comfortably coexist.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then were looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.


Provides Technical/Administrative support for GxP applications for the Corporation including TrackWise, SmartSolve and other applications, as necessary. Responsibilities will include system configuration, deployment, and validation, development and maintenance of Crystal Reports, coordinating and/or assisting with roll-out of software processes at Divisions worldwide, and support of current processes. The incumbent may be assigned to special projects or investigations as may be required by Corporate QARA.


  • Configure and support existing and new GxP software applications based on user, regulatory, and Corporate requirements. This includes SmartSolve, RIMSmart, Data Warehouse, etc.
  • Work with IT and other appropriate personnel to facilitate integration between different systems.
  • Understand system database structures, processes, and practices to allow for creation of reports, as appropriate, and for troubleshooting. Understand database backup and restore procedures and processes.
  • Create, revise, and maintain system reports using Crystal Reports or other appropriate reporting software.
  • Assist with disaster recovery application testing, as necessary.
  • Coordinate with users & IT with regards to technical issues, as necessary.
  • Create, execute, and maintain validation scripts necessary for compliance with applicable regulations and requirements.
  • Test & validate software upgrades and patches, working closely with IT, outside consultants, and users as appropriate.
  • Assist with administration of user accounts and periodically perform divisional reviews to assure accounts are up-to-date, as needed.
  • Follow and participate in Departmental office procedures and policies on daily basis.
  • Special projects for Corporate Quality Systems Department on monthly basis or as required.

  • Bachelors degree (B.S) in engineering or related field from four-year College or university.
  • A minimum of five years of experience working with SmartSolve and/or related systems in a GxP environment.
  • To perform this job successfully, an individual should have in-depth knowledge of Spreadsheet software, Word Processing software, and Database Software and standards, preferably Microsoft Access and SQL.
  • Have an understanding of the following: Basic coding concepts (i.e. Understanding of VB, C++, Perl, or any similar programming language) and have the ability to learn new coding language as needed. Interfaces: SOAP, SSIS. Databases: Understand the concept of relational databases. Understand and write SQL. Concepts of report building (Ex. Crystal Reports).
  • DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.

    If you need assistance with completing the online application due to a disability, please send an accommodation request to ...@dentsplysirona.com. Please be sure to include Accommodation Request in the subject.

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