IT QA Manager (Concord)

Dentsply Sirona in Concord, NC

  • Industry: Information Technology - Project And Product Manager
  • Type: Full Time
position filled

Dentsply Sirona is the worlds largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sironas products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sironas global headquarters is located in Charlotte, North Carolina, USA. The companys shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then were looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.


Dentsply Sirona is seeking an SQA Manager Digital Commerce


In the role of SQA Manager Digital Commerce at Dentsply Sirona, you will help define and deliver a quality assurance strategy across our organization. Working with the digital ecommerce and engineering organizations you will create guidelines for unit testing, end-to-end testing, UI and API test frameworks, and balance automated test creation with manual testing as needed. You will be engaged in all phases of the software development lifecycle, and you have a drive for continuous optimization & improvement. This role is an excellent opportunity to be part of a world-class IT organization and contribute to the security and success of a large enterprise that's continually evolving its business models.

  • Developing a project plan conveying the continuous delivery of project outcomes.
  • Demonstrate hands-on Software QA experience in both manual and automated testing while driving the vision, strategy, and planning for manual and automated testing
  • Developing and overseeing the digital commerce QA design, structure and management
  • Foster an approach to continuous improvement in all of our QA activities
  • Discover and fix bugs for multiple software suites
  • Develop standards and procedures to determine product quality and release readiness for all of digital commerce technologies
  • Work closely with software developers to perform early testing on components prior to integration builds
  • Develop and assist in coding automated testing solutions
  • Champion quality and excellence throughout the IT organization
  • Work closely with onshore and offshore colleagues in QA, Development, and Product
  • Lead a team of manual and automated testers working across multiple releases
  • Effectively communicate technical information both written and verbally
  • Work with product, design, and engineering leaders to define best practices
  • Measure and monitor progress to ensure releases are delivered on time and within budget.
  • Owns the SQA plan.


  • Bachelors degree in computer science, business administration or related discipline
  • Years and Type of Experience:

  • 6+ years of experience working as a Software Quality Assurance Manager
  • Experience developing automated and manual testing solutions for front-end, back-end and APIs
  • Strong experience in ecommerce/web related QA activities
  • Experience leading and mentoring QA engineers
  • Working in a mixed on-shore, off-shore model
  • Defining and collecting actionable quality metrics
  • Experience with SAP Hybris, Adobe, Azure
  • Experience in SoX & FDA compliance/regulatory needs
  • Experience using software testing automation tools
  • Key Required Skills, Knowledge and Capabilities:

  • Excellent written and oral communication skills and the ability to interface with senior leadership with confidence and clarity.
  • Influences and energizes others toward the common vision and goal.
  • Maintains excitement for a process and drives toward success in the face of unfavorable odds and setbacks.
  • Flexibility and ability to adapt quickly to new tasks/challenges
  • Very good comprehension and self-motivated quality commitment
  • Experience in Onsite / offshore model is a plus
  • Experience with SAP Hybris eCommerce is a plus
  • Experience in implementation of eCommerce projects and integration with backend systems
  • Ability to set targets, execute a plan, and deliver results.
  • Ability to plan and provide structure and organization in a fast paced, changing environment.
  • Effectively manages risk and uncertainty for self and team.
  • Strong business analysis and problem-solving skills.
  • Ability to decompose problems and make decisions when problems or solutions are not 100% defined.
  • Evaluates products & processes to assure compliance.
  • Measures the impact of trends (cyclical or a shift) and modifies plans accordingly.
  • DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.

    If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include Accommodation Request in the subject.

    Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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