Customer Service Representative (Bluffton)

CVS Health in Bluffton, SC

  • Industry: Customer Service/Call Center - Help Desk
  • Type: Full Time
  • $25,160.00 - 38,080.00
position filled
Job Description Omnicare, Inc. is a wholly owned subsidiary of CVS Health Corporation. www.cvshealth.com What We Do Directly, and through our subsidiaries, Omnicare provides a broad array of pharmacy-related services to long term care facilities and to other customers in the health care environment. While senior care has long been an Omnicare specialty, we also serve other targeted populations. Overview : Working in a Central Billing Center environment, the Customer Service Representatives is the central point of contact for all residents, family members and/or Community staff. As a key member of Omnicares innovative offering for the growing assisted living market, the Customer Service Team will triage incoming questions and issues, identifying resolutions that optimize the overall pharmacy experience for residents, family members and community staff. Shift: Monday through Friday 9:00am-6:00pm and a rotating 10:00 am to 7:00 pm shift once a month. Required Qualifications -High School Diploma or equivalent -Experience working with residents/patients to provide collaborative and empathetic solutions -Excellent communicator and capable of communicating essential information to multiple parties involved -Ability to multitask in an organized manner, maintaining detailed and clear record-keeping -Demonstrated ability to problem-solve and create innovative solutions -Prioritize tasks with Manager to enhance your ability for maintaining expected service levels Preferred Qualifications -3-5 years of experience in customer service/billing. -3-5 years of experience in pharmacy operations preferred -Experience in working in a team oriented environment. -Knowledge of third party and commercial insurance plans preferred -Desire to build and grow internal processes and supporting Education High School Diploma or equivalent Business Overview Its a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-###-#### or ...@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-###-####.
Associated topics: answer, call center, client, client service, customer, customer care, customer service, guest, phone call, representative

You may be interested in these similar jobs!
Licensed life insurance agent - free inbound leads. work freedom (Ridgeland)
ASSURANCE Independent Agents in Ridgeland, SC

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Life insurance agent - free inbound leads, license required (Ridgeland)
ASSURANCE Independent Agents in Ridgeland, SC

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Licensed life insurance agent - work any time, from anywhere (Ridgeland)
ASSURANCE Independent Agents in Ridgeland, SC

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Administrative
Coastal Medical Staffing in Ladys Island, SC

Beaufort, SCOrder: 1887384Order Type :TempPatient Care CoordinatorPart time schedule, two days per week, Beaufort and Bluffton offices.Will schedule …

Read More
Event Technician - Bluffton, SC (58)
Five-Star AudioVisual in Bluffton, SC

Five-Star AudioVisual is a leading provider of cutting-edge event technologies, including audio, video and lighting solutions. With an extensive focu…

Read More
Audio/Visual Technician
ecruit in Bluffton, SC

Audio Video Technician $47,000-$55,000 + benefits + OT Bluffton, SCThe RoleCustom Audio Video has just celebrated 23 years in business and is the Aud…

Read More
Life insurance agents 100% remote, all inbound qualified leads (Hilton Head Island)
ASSURANCE Independent Agents in Hilton Head Island, SC

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Life insurance agent - work when you want wherever you want (Hilton Head Island)
ASSURANCE Independent Agents in Hilton Head Island, SC

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Life insurance agent needed - take your insurance business to the next level (Ladys Island)
ASSURANCE Independent Agents in Ladys Island, SC

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Sales Representative
Breakthru Beverage Group in Ridgeland, SC

We are experts in the beer, wine and spirits industry looking for individuals who share our passion for customer service and thrive in a fast-paced s…

Read More