Industry: Information Technology - IT Help Desk/Technical Support
Type: Full Time
$60,170.00 - 94,180.00
Yardi Application Support Specialist
Our client began as a software start-up founded on quality and customer satisfaction. Today, they've grown into a large software company with offices all around the globe. They haven't lost site of their roots and are looking for somebody who to join their team and assist with Yardi Applications/Systems support. This position would allow for tremendous career growth and continuous education. This is a full-time, direct hire role with comprehensive benefits and a desirable work/life balance.
Essential Job Duties and Responsibilities:
Yardi Systems Support ? analyze current system, suggest modifications, escalate issues to Yardi support teams and monitoring ongoing Yardi support
Learn all aspects of the property management industry and administration of Property Management software platforms (Yardi Suite, Rent Caf?, Blue Moon)
Set up properties, users, and permissions, and manage the staffing changes on the Yardi, Rent Caf? and other operational systems.
Manage helpdesk tickets to assist end-users with issues or knowledge requests.
Analyze requests to interpret solutions.
Provide timely responses in a professional, customer service-oriented fashion that resolves core issues as efficiently as possible.
Hands-on Yardi Voyager experience within a property environment
Proficient with Microsoft Office 365 applications.
Excellent communication skills including written, verbal and presentation skills.
SQL Server experience/skills
Associated topics: assistant, client support, customer support, edi, help desk, information technology support, msword, system support, technical support specialist, troubleshoot