Estimate Review Supervisor

Crawford & Company in Jacksonville, FL

  • Type: Full Time
position filled
Excellence In Everything We Touch Position Summary Reporting to Director, Operations, supervises Estimate Review department, ensuring that department provides clients with consistent, timely and high quality contractor work product that meets industry and client specific estimating standards. Responsibilities + Supervises all aspects of assignment process involving Estimate Review/Reinspection. + Supervises personnel, to include partnering with Manager to provide feedback for team member performance appraisals, assist with resolution of personnel issues and interviewing and selection process. + Provides training, coaching and guidance to team members. + Manages and monitors staff to ensure high levels of customer service. + Monitors assigned work to ensure balanced workload and production and quality standards are met. + Audits department work product. + Resolves estimating issues. + Communicates necessary information to employees on a timely basis. + Works to enhance or design applications as needed for improving processes. + Serves as subject matter expert of Xactimate and client estimating guidelines. + Maintains product quality through compliance with network service standards. + Participates in special projects or performs duties in other areas as requested. + Upholds and projects the public image of the Company. + Maintains overall knowledge of Contractor Connection business model. + Upholds the Crawford Code of Business Conduct and Ethics at all times. Requirements + Bachelor's Degree preferred or equivalent in related work experience. + Minimum of two years experience in a supervisory related position. + Minimum of four years construction estimating or property adjusting background or related experience. + Highly proficient and advanced computer skills. + Excellent attention to detail and organizational skills + Good time management abilities. + Strong analytical and problem solving ability. + Excellent written, verbal and oral communication skills. About Us People taking care of people. It's that simple. At Crawford & Company, we treat our clients' policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: + Respectour culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. + AreEmpoweredto advance the company mission and take ownership of our individual career progression. + PromoteSustainabilitythrough a corporate culture in which employees are good stewards of their communities. + EmphasizeTrainingand an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. + AreOne Crawford, embracing a global mindset that's inclusive, agile, mission-focused, and customer-focused. + GiveRecognition, participating in an environment where people are rewarded for jobs well done. + Embody anEntrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example - at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at www.crawfordandcompany.com. In addition to a competitive salary, Crawford offers you: + Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries + On-going training opportunities through every stage of your career + Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means. Posted Date2 months ago(12/4/2019 3:01 PM) Requisition ID2019-9484 Job LocationsUS-FL-Jacksonville Position TypeRegular Full-Time CategoryClaims Business UnitContractor Connection </script>

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