Location , AZ (On-Premises)
Primary Office Phoenix
2330 West University Drive
Tempe, AZ 85281
Duration Full Time
Desired Education High School / GED
Desired Experience 3-5 Years
Minimum of three years of previous, field service, project management or relevant engineering experience preferred
Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, building automation, and/or healthcare
Previous service supervisory experience desirable
Responsibilities Responsible for maximizing customer satisfaction by effectively executing all Convergint Technologies' commitments on time and material, recurring & parts sales and other Service duties. This is a line position that is both field & office-based and includes responsibility for the effective management of resources, costs, monthly billing, safety, quality assurance, recruitment and customer satisfaction for the delivery and expansion of our existing Service base. The position typically supervises Field Specialists and Service Specialists in all aspects of Service delivery. The financial impact is measured in the growth and delivery of Service products in the local CTC market.
Skills Leadership Orientation Actively seeks ways in which to act as a role model - guide, develop and mentor others within the department
Customer Focus Maintaining awareness of and seeking to be an advocate for the needs and wants of the customer
Excellent communication skills both oral and written; high level of professionalism
Other The position is an office-based position with regular visits to work sites in the field. The colleague performs some overnight work-related travel as our region includes San Diego, Arizona and Nevada.
A key part of our region's growth in 2020 will be in the Fire/Life Safety vertical. Experience with certifications, State & City licensing, training, compliance and permits is desired.
Convergint Technologies is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.
Employment is contingent upon successful completion of background investigation and pre-employment drug screen.
All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an interview.
Convergint Technologies is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Convergint Technologies offers many job opportunities outside of the U.S. which can be found through our employment website at uscareers.convergint.com/careers.