Treasury Management Support Specialist

Busey Bank in Creve Coeur, MO

  • Industry: Financial Services - Banking/Investment/Finance - Others
  • Type: Full Time
position filled

Schedule

• Monday - Friday 8:30am-5:30pm

Duties/Responsibilities

• Provide direct customer support responding to general and technical inquiries via phone or email related to treasury management services/systems and commercial deposit account inquiries.
• Provide training for all treasury management services, including but not limited to; ACH processing, business internet banking, sweep accounts, positive pay, monthly and annual CDs, and Remote Deposit Capture.
• Complete system setup and maintenance for existing and new treasury management products and services.
• Prepare customer documents required to establish or maintain treasury management services and commercial deposit accounts.
• Assist Retail associates with treasury management services referrals.
• Assist business customers who have experienced fraud on their account.
• Open new accounts as needed by Commercial or Treasury Management Executives.
• Provide specialized line of business support.
• Other special projects as directed.

Education and Training

• College degree preferably in business, accounting or finance or High School diploma and 2 years related work experience.
• Previous banking or finance and customer service experience preferred.
• Prior experience in roles identifying customer needs to expand relationships.
• Requires strong background working with a variety of PC operating systems and anti-virus software.
• Requires knowledge of Microsoft Office, Excel, Access, and Adobe Acrobat.


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