Messaging Engineer

Employment Type

: Full-Time

Industry

: Miscellaneous



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MESSAGING ENGINEER Good written documentation skills and demonstrable experience of documenting systems and proceduresAbility to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation.Ability to adapt to a fast paced and ever evolving business and technology landscape.Ability to collaborate and work with team members in and out of the Messaging environment spanning multiple geographic sites and various lines of technology platforms.Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals.Detail-oriented individual who can manage his/her own time.Experience with and wiliness to follow a strict change management and incident tracking process.Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM; must know when to work independently, and when to escalate.Excellent troubleshooting skills with a scientific approach to problem investigation and resolution.Disciplined in operating in a secure environment without standing admin access and the ability to develop workflow following strict security guidelines and best practices   Requirements:Knowledge, Skills and Abilities
4+ years of relevant, hands-on experience supporting the following technologies in an Enterprise Environment:
- Microsoft Exchange 2016 and 2010
- Microsoft Skype for Business 2019 or Microsoft Lync 2013
- Active Directory and Azure AD
- Ethical Wall Solutions such Verint/Verba
- Enterprise Vault 12
- PowerShell scripting
- Secure Email Gateways (MS O365/EOP, Forcepoint)
- Windows Server 2012 General understanding of the following:
- BES12 or BES10
- GOOD Work or Good For Enterprise
- ADFS, Ping and DirSync
- Certificates, DNS, DHCP and GPOs
- VB scripting
- Windows Server 2012 and 2016 - provided by DicePandologic. Category: Technology, Keywords: Messaging Engineer

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