Assistant Program Manager (Newburgh)

BKBX Williamsburg in Newburgh, NY

  • Type: Full Time
position filled
OUR STORY - BECOMING SUPERHUMAN TOGETHER : In 2009, Brooklyn Boulders (also known as "BKB") opened its first facility in an old newspaper factory in Brooklyn, NY. Since then, we've grown and evolved beyond what we even thought was possible. Inspired by climbing and community, we're setting out to revolutionize the climbing and fitness industries. Our vision is to pioneer an Adventure Lifestyle Ecosystem that improves the way people live, interact, and pursue their human potential. We strive to inspire personal connections and ignite discovery through richer, purpose-driven engagement, and help others to express their full human potential. A brand new addition to the Brooklyn Boulders portfolio, BKBX offers a scientific and goal-oriented approach to adventure training, designed to enhance real world performance for the outdoors. Our vision is to galvanize a new fitness frontier inspired by adventure, anchored in community and centered around the holistic advancement of the individual and the collective. JOIN THE ADVENTURE : If you're passionate about the Brooklyn Boulders brand, outdoor adventure, and adventure training, we invite you to join us as we embark on something new this summer. We can't tell you much more, but if you have that entrepreneurial spirit and you're looking to be a founding member of something truly unique in the climbing and fitness industry, drop us a line with a brief description of why you want to rep BKBX and a copy of your resume. Make Adventure your sport! We live and breathe our CORE VALUES . They're what makes BKB BKB! Get Weird : Be yourself and nobody else. Co-Create : The next frontier is ours. Be Relentless : Never stop progressing. Make it Beautiful : Chart extraordinary territory. Make it an Open House Party : Open arms move us forward. WE ARE : Our mission is to expand the reach of human potential by embracing adventure, progressing with data, training for performance and creating environments that breed superhumans. BKBX will provide cutting-edge technology for training and recovery, using deconstructed climbing as a medium for performance advancement and combining it with new technologies and other proven fitness modalities to deliver the consumer a completely new way of training for an adventurous lifestyle. WHO WE'RE LOOKING FOR : The role of the Assistant Program Manager is to collaboratively lead, inspire, and guide the Fitness Team and its products to success, along with and in support of the Program Manager. They'll assist the Director of Sports Science and Program Manager in developing specific fitness programs and content, deliver content and products and curate the fitness experience - they will oversee studio classes, fitness workshops and clinics, general fitness activities, group exercise and private and supervised coaching. The Assistant Program Manager will supervise, support and develop Assistant Coaches, when necessary and will understand and identify fitness department needs and dynamically work with the team to meet them. Ultimately, the Assistant Manager is accountable for success, failures, performance, participation, growth, revenues and profitability of their particular areas of responsibility. All of the above is tied directly to the BKBX brand, Core Values and Mission Statement. The Assistant Manager acts as a guardian and ambassador of the BKBX experience, innovating and creatively pushing it forward based on the needs and feedback of the local community. Lastly, the Assistant Program Manager will report the needs of their team directly to the Program Manager (PM) and indirectly to the Assistant General Manager (AGM) and will work proactively to ensure it is operating within the goals and expectations of the company. YOU WILL : Assist Program Manager with: Building monthly class schedules Scheduling and assigning duties and responsibilities to coaches, assistant coaches and class instructors Ensuring smooth operations within your assigned areas of responsibility and a lively and vibrant culture Assist in oversight of recovery services Deliver a Premium Member Fitness Experience by: Coaching classes when required Managing the personal training program Managing the small-group supervised training program Managing assessment services, data gathering, interpretation and dissemination of information to members. This will include collaborating with the PM and Head Coaches to collectively curate and collate information for member digestion Assisting with recovery services Manage a Team of Assistant Coaches (up tp 8 in total, with room for expansion) by: Motivating and empowering Team Members and ensuring policy compliance Ensuring compliance with education requirements and standards Conducting regular performance review sessions Actively participating in and collaborating on the hiring and interview process Building, developing and mentoring your team to success, and taking disciplinary action as needed Coordinating with PM and AGM on employment standards, work expectations and employee workflow, ensuring that Teams understand and embody BKBX' Core Values and Mission Statement Maintain and Safeguard the Community Experience by: Proactively seeking community feedback and adapting offerings and service accordingly, working within BKBX brand and experience guidelines Maintaining a high level of service for our community members, ensuring atmosphere, service and offerings are all held to high standards Frequently being present with and reaching out to members, participating in workshops, clinics and other programmed events YOU WILL ALSO : Inject BKBX' Brand Platform into all decisions, projects, processes, systems and teams Collaborate on Fitness Team policy development and implementation, identifying business needs and set staff expectations in coordination with Program Manager and GM Ensure smooth and effective levels of transparency and communication upstream, downstream, laterally, and across departments, specifically in regards to the fitness experience. You will lead your assigned team meetings, set agendas as needed, and drive processes and communication channels Support all marketing initiatives related to the fitness experience and drive sales in collaboration with the rest of the team Manage Assistant Coaches to drive community outreach, support them in engaging guests and members in ways unconventional to the fitness industry Be an ambassador to your teams, evangelizing the business goals, high level vision, and plans. Proactively seek these from the PM for proper communication with your team.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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