Cloud Architect

Employment Type

: Full-Time

Industry

: Miscellaneous



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Duties and Responsibilities:

  • Leverage technical knowledge and work hands on with customers to provide innovative consulting and implementation services. 

  • Lead technical discussion with customer at remote and onsite workshop sessions, facilitated in concert with other team members, platform partners and customers.

  • Apply acumen for customer design decisions and architecture, helping with the optimal technical solution leveraging the best-in-class Identity and Access Management, API Management, security and cloud platforms across web, mobile and digital properties.

  • Document customer architecture and design decisions following the industry best practices and BeyondID project methodology. 

  • Act as a liaison between Customers and platform partners to drive product development.

  • Shape and Influence BeyondID’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction.

  • Manage multiple concurrent deployment projects and provide technical guidance to multiple customers in various stages of their project implementation.

  • Gather, analyze, and document project requirements to ensure customer success. 

  • Assist customer development and administrator teams to configure the supported cloud platforms during their implementation cycles following either waterfall or agile methodologies. 

  • Design, configure, code, and test appropriate level of customizations that are identified, reviewed, and allowed within the project scope and budget.

  • Develop client-side and server-side code to support customer development teams. 

  • Plan and execute strategy for the migration of existing accounts, subscriptions, and user registration records from existing customer systems into the cloud platforms.

  • Support the customer with QA and UAT, as well as go-live preparation and planning.

  • Assist customer with platform go-live with top level of support.

  • Identify opportunities to maximize business value to customers and partner with Sales to offer additional product or service.

  • Be dedicated in providing excellent design and deployment solutions resulting in extraordinary customer satisfaction.

  • Deliver high quality service to align with customer goals and requests.

  • Manage project scope, schedule, status, and documentation.

  • Mentor and train customers on the service.

  • Interact and collaborate with partner teams as needed to address escalated issues.

  • Achieve billable and customer utilization targets.

  • Mentor and guide junior team members.

  • Leverage knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement.


  • Qualifications​

  • 6+ years of experience as solution architect delivering solutions to customers

  • 4+ years of hands on technical consulting experience on customer projects

  • 4+ years of experience in designing and implementing security and identity management solutions to support mission critical business systems

  • 2+ years of mobile and/or web development experience

  • Front-end web development experience with HTML, CSS, REST, JavaScript and JS libraries such as jQuery, AngularJS and React

  • Server-side development experience with at least one server platform such as .NET, Java, PHP, and/or node.js

  • Mobile platforms deployment experience: iOS (Objective C and Swift), Android

  • IAM / IGA deployment experience: Okta, SailPoint, Ping Identity, One Login, Centrify, Saviynt, CA, Microsoft, Oracle, Quest One Identity or IBM

  • SaaS deployment experience: Salesforce, Box, Office 365, G Suite, UltiPro, ServiceNow, Workday and HR as master for identities

  • Network / cloud security integration experience: Cisco, F5, Palo Alto Network or Zscaler

  • API management experience: Mulesoft, Apigee, Axway or Dell Boomi preferred

  • Identity federation, access control and directory protocols experience: SAML 2.0, WS-Federation, OAuth, OpenID Connect, AD and LDAP

  • PaaS/IaaS experience: AWS, Microsoft Azure and/or Google Cloud Platform

  • Familiar with cloud architectures and complex enterprise on-premise IT landscapes.

  • Knowledge of enterprise identity life cycle management processes and standards.

  • Ability to communicate technical concepts to non-technical and business stakeholders.

  • Ability to demonstrate “hustle” and work with multiple customers simultaneously.

  • Ability to communicate with customers at all levels of management and deliver informative, well-organized presentations.

  • Ability to listen and understand the customer's business goals, objectives and priorities.

  • Ability to collaborate effectively with customers to identify needs and evaluate alternative technical solutions.

  • Ability to manage customer expectations effectively.

  • Ability to facilitate effective team interaction.

  • Driven to increase customer satisfaction and deepen customer relationships.

  • Education: B.S. or M.S, preferably degree in Computer Science or Engineering

  • BeyondID is an Equal Opportunity Employer.


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