Geek Squad Consultation Agent

Best Buy in Naples, FL

  • Type: Full Time
position filled

Geek Squad Consultation Agent

Our Agents are the first point of contact for clients and command the check-in and check-out experience of client devices. They ask the right questions, listen to client needs, take detailed notes, and partner with our Advanced Repair Agents to fully resolve the issue. It's the Consultant Agent's mission to ensure no client is ever left unserved or underserved.

Responsibilities include:

  • Positively engage with the client during the check-in and check-out process
  • Ask probing questions, listen and record details, and offer an accurate time estimate for next steps
  • Monitor queues and provide status update to clients
  • Clearly communicate with team members
  • Support Geek Squad efforts to protect the world, one device at a time
  • Basic Qualifications:
  • Experience actively using and learning about customer electronics
  • Ability to work successfully as part of a team
  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

  • You may be interested in these similar jobs!
    Licensed Realtor
    Fathom Realty in Estero, FL

    IMPORTANT: You must be a state licensed real estate agent to qualify for this position! This is a commission and equity-based (stock options) positio…

    Read More
    Registered Nurse
    Wellpath in Fort Myers, FL

    Overview Our Registered Nurse (RN) is responsible for assisting in the delivery of patient care through the nursing process of assessment, plannin…

    Read More
    Retail Sales Associate
    Naples Soap Company in Sanibel, FL

    Are you looking for an unconventional retail opportunity that fosters education and professional development while providing a fun work environment? …

    Read More
    Mental Health Professional
    Wellpath in Fort Myers, FL

    Overview Our Mental Health Professional provides clinical services under the direction of the MH Coordinator, Clinical Supervisor or MH Directo…

    Read More
    Registered Mental Health Counselor Intern/Licensed Mental Health Couns
    Serenity Counseling Center in Fort Myers, FL

    Serenity Counseling Center has an opening for a independent contracted counselor. We provide a furnished office that includes a reception area, waiti…

    Read More
    Post
    Florida Gulf Coast University in Fort Myers, FL

    Job Description The Post-Doctoral Fellow in Psychology is a one year appointment that will provide clinical services to students; this includes…

    Read More
    LPG Orthopedic Surgeon
    Lee Health in Fort Myers, FL

    Admit, evaluate (including performance & evaluation of history & physical), diagnose, treat, and provide consultation to patients of all ages to corr…

    Read More
    Saks Fifth Avenue Beauty Specialist
    Saks Fifth Avenue in Naples, FL

    job description RoleMandate: Under direction fromthe Cosmetics Selling Manger, the Beauty Specialist is responsible forproviding outstandi…

    Read More
    Registered Mental Health Counselor Intern/Licensed Mental Health Counselor/Licensed Social Worker
    Serenity Counseling Center in Fort Myers, FL

    Serenity Counseling Center has an opening for a independent contracted counselor. We provide a furnished office that includes a reception area, waiti…

    Read More
    LPG Emergency Medicine
    Lee Health in Fort Myers, FL

    Lee Physician Group consists of more than 572 primary and specialty care physicians at 77 practice locations in Fort Myers, Cape Coral, and Bonita Sp…

    Read More
    LPG Trauma Surgeon
    Lee Health in Fort Myers, FL

    A licensed credentialed physician providing age and specialty appropriate medical care including diagnosis, treatment, consultation and follow-up.We …

    Read More
    PRN Occupational Therapist - Home Health Central Lee County
    Lee Health in Fort Myers, FL

    Responsible for examining, evaluating and testing individuals with mechanical, physiological and developmental impairments, functional limitations, a…

    Read More