Traka US Operations Administrator (Jupiter)

ASSA ABLOY in Jupiter, FL

  • Industry: Information Technology - Systems And Network Administrator
  • Type: Full Time
  • $79,360.00 - 120,490.00
position filled

Operations Administrator

'Be part of an innovative forward-thinking company'

Who We Are:

Originally, the manufacturer of one of the world's first electronic key management systems in 1994 - we are now the global leader in innovative technology for sophisticated, intelligent key management systems and locker solutions. We operate in a wide variety of channel markets such as Government, MOD, Prisons, Fleet, Distribution Centres, and Data Centres etc.

When you drop your keys off at a car dealership, your child takes their laptop from their locker at school or ends up feeling ill and going to A&E, you will find our solutions in use. Our products can be bought off the shelf all the way up to solutions for blue-chip and every day recognisable companies.

Traka became part of ASSA ABLOY in April 2012, who are a more than 8 billion Euro organisation and the global leader in access solutions. Every day we help people feel safe, secure and experience a more open world. ASSA ABLOY products can be seen and used everywhere you go in your daily life from brands such as Yale, Chubb and HID.

With its continued rapid growth, in January 2019 Traka became part of the Global Solutions division of ASSA ABLOY which allows Traka to grow further globally, and leverage group developments, including Cloud technologies.

We are always looking for diverse, talented, energetic people with integrity and the desire to succeed. We are an equal opportunity employer offering competitive salaries and benefits in a team environment where you can freely speak across teams and departments to seek help and guidance.

Working for Traka means that you will be part of an agile environment, with innovative solutions to improve our customers' lives.

Your Opportunity:

This position provides clerical and administrative support to various programmatic efforts within Traka Systems. The individual is expected to be extremely detail oriented and have strong administrative and communication skills.

It will be your mission to:

  • Be responsible for inventory management of key and locker cabinet hardware and spare parts
  • Prepare all import/export shipment documentation as required by US Law, while complying with multi country import requirements
  • Provide order entry, rate quotes, price inquiries and general questions / customer service for Traka, can process domestic LTL & FTL truck shipments
  • Manage work order administration and management via web-based ERP & CRM software
  • Manage RMA process management and warranty hardware repairs
  • Manage Documentation & reporting of all quality issues in-line with quality assurance processes
  • Preparation, configuration & test of electronic key/locker hardware and software systems to meet customer work order specification and quality standards
  • Uphold Traka USA's outstanding reputation for delivering superior customer service to retain market edge over competitor products and services.
  • Complete weekly stock-take involving count & re-conciliation of inventory items - working closely with the finance team
  • Pack and arrange shipping of all key/locker cabinet and spare part work orders
  • Maintain detailed service and equipment records
  • Preparation, configuration & test of electronic key/locker system hardware and software systems using hand and electrical tools
  • Install and configure firmware applications on control system hardware
  • Install and configure software on test computers and servers
  • Program key/locker hardware network interface for use on TCP/IP networks
  • Technical support coverage to end users as required
  • Who You Are:

    You will be self-motivated, enthusiastic with strong organisational skills and will take great pride in your work and work environment. You will also have an excellent work ethic, dedication and the ability to work in a team is paramount.

    You will have excellent communication skills with the ability to communicate at different levels within an organization and train end users on software applications. You will also have good problem solving and decision making skills adopting a "hands on" approach to resolve issues.

    Professional Requirements:

  • One to Two years administrative experience
  • Demonstrated problem solving skills and continuous improvement process skills
  • Excellent communication and inter-personal skills
  • Excellent organization skills with the ability to prioritize and multi-task
  • Good knowledge of Microsoft Windows operating systems
  • Good knowledge of Microsoft Office suite including Word, Excel, Access and PowerPoint
  • Knowledge of computer networks desirable
  • Interest in technology and innovation desirable
  • Ability to effectively communicate with internal and external customers
  • Ability to work individually, unsupervised and as part of a team
  • Capability to prioritize multiple tasks and critically think through complex situations
  • Ability to follow operational procedures and work to strict project deadlines
  • Experience in a technical or manufacturing position is desirable
  • Job Requirements:

  • Ability to lift, push and pull up to 75lbs regularly
  • Ability to work on your feet throughout the day
  • Load and unload trucks as required
  • Forklift experience a plus
  • Education and Qualifications:

    A technical or manufacturing qualification/certification or equivalent workplace experience is highly desirable but not mandatory for this position.

    We are looking for bright, motivated and passionate people to join our team.


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