Advanced Services Engineer (Vineland)
Employment Type: Full-Time
Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures.The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
Essential Functions of the Job: Provide advanced post-sales support for networking deployments Review customer designs and make recommendations for deployment Migrate or interconnect to/from Cisco, Juniper and other vendors to Arista infrastructure Assist with configuration build outs Assist with implementation and change controls Assist with proof of concepts (POC) and in-depth testing to validate design scenarios Provide bug scrubs and code recommendations Provide interface to TAC and internal development teams and the customer Provide advice regarding architectural questions, product prerequisites, product features, etc. Translate complex business requirements into Network solutions Assist Pre-Sales Engineer and Account Executives with designing Network solutions Establish and maintaining strong relationships with key partners Attend key partner events, training sessions, and provide ongoing training with the customer teams globally Continue training to maintain expertise Ability to understand the clients business objectives and technical needs Ability to meet Service Level Agreements (SLAs) for sales and clients Regularly exercises discretion and independent judgment Maintain professional relationships with teammates, partners, and clients Some travel may berequired within assigned territory
Desired Skills and Experience Bachelors degree in Computer Science from a four-year college or university Network Industry Certification preferred (e.g.CCIE (R&S), JNCIE) 7+ years working experience with network technologies 7+ years minimum experience with Cisco-basedtechnologies focusing on infrastructure and voice Demonstrated experience in technical post-sales or as an Advanced Systems (AS) Engineer preferred Experience with Cisco enterprise routing/switching within large data center enterprise customers Knowledge in competitive products is a plus Previous experience working in a large Wall Street financial company is a plus Expert knowledge in the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, OSPF, BGP, Multicast, QoS Expertise in at least one area of related technologies - storage, financial trading, Web2.0 applications, HPC or load balancing Expert level knowledge of industry-standard CLI Ability to write white papers a plus Background in Linux, Unix, Perl, Python, Scripting of any nature is a plus Excellent customer service and verbal communication skills Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up
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