Claim - Team Manager - Subrogation (Somerset)

Arbella Insurance in Somerset, MA

  • Type: Full Time
position filled

Join a Best Place to Work Company for 11 years in a row!! Apply today!

Thiscandidate will successfully lead and develop a team of Subrogation Claimprofessionals pursuing loss payment recoveries.

Select, train and develop an effective and efficient staff.
Spend time coaching, mentoring, training, and developing their staff,addressing other responsibilities that need to be done at this level, and anappropriate work-life balance has been achieved.
Provide the necessary guidance and training on preparing well writtenarbitration filings and settlement techniques.
Counsel employees on educational and job opportunities which will enhance theircareer development.
Assist in the training of staff in the operation and uses of the automatedclaim system.
Assist in the training of new Claims Technical Team Managers.
Establish and communicate clear performance standards and objectives.
Conduct performance evaluations; recommend salary adjustments, promotions,transfers, and dismissals.
Complete timely quality file reviews and train individual staff based uponresults
Review files on a periodic basis to determine accuracy and completeness and, ifrequired, issue directives for further evaluation, negotiations and/or contactwith legal channels.
Attend inter-company arbitration hearings, if requested
Extend settlement authority as warranted
Ensure exceptional customer service and high quality work is delivered fromdirect reports.
Monitor operations and staff and recommend, when necessary, changes in methods,procedures, structure and additions or changes in personnel to secure optimumutilization of resources.
Monitor reports on productivity trends; recommend and implement changes on anongoing basis to improve productivity.
Compile and analyze data and create reports to provide information tomanagement.
Assist in establishing Subrogation Office objectives supportive of the ClaimDepartment business objectives.
Collaborate with peers to ensure strong and consistent business outcomes andresults
Keep staff informed of current problems, changes and new developments in thedepartment and company by conducting periodic meetings.
Acknowledge success of team members and business units and builds a culture ofengagement and teamwork.
Administer all policies and procedures contained in the Arbella EmployeeHandbook; communicate to staff, interpret as necessary, and ensure compliance.
Control expenses to meet the Claim Office budget and keep expenditures to aminimum.
Keep Manager informed verbally and in writing of activities and problems withinassigned area of responsibility; refer matters beyond limits of authority andexpertise to Manager for direction.
Monitor workplace and work practices to ensure safe office conditions, and makerecommendations and/or changes as necessary.
Perform other related work as required or requested.


BachelorsDegree plus 4 or more years of progressive experience as a Claim Professionalor equivalent, demonstrating the technical expertise to handle a large activecaseload with a high degree of judgment and discretion.

Attainmentof The Institutes Associate in Claims designation.

Excellentcommunication, interpersonal, customer service and collaboration skills.
Ability tocoach,develop and build a high performing team.


You may be interested in these similar jobs!
Associate director of experience design (Attleboro)
Wayfair in Attleboro, MA

Who We Are We re the Experience Design team at Wayfair, and we re tackling exciting challenges that are reshaping how people discover, find, purchase…

Read More
Restaurant manager (North Attleboro)
Ninety Nine Restaurant & Pub in North Attleboro, MA

Job Description LOVE WHERE YOU WORK The Ninety Nine Restaurant & Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests…

Read More
Sr Auditor Coding Compliance (Franklin)
Stericycle in Franklin, MA

Position Purpose:Project lead for coding audits for medical facilities and occasionally provides training to physicians and staff.Key Job Activities:…

Read More
Validation Specialist V (Plymouth)
PSG Global Solutions in Plymouth, MA

The OpportunityWe're looking for a Validation Specialist V, working in the Pharmaceuticals & Medical Products industry in Westborough, Massachusetts.…

Read More
Clinical risk manager (Norton)
Emerson Hospital in Norton, MA

Job Functions Manages the process for safety event reporting including daily review and triage of all events? and assignment of and tracking of follow

Read More
Sous-chef Dakhla Logement et Restauration Fournis (Plymouth)
Rekrut'Academy in Plymouth, MA

Nous recrutons un Sous-chef Dakhla Logement et Restauration Fournis. Missions : Veiller lhomognit lors de la prparation des plats Coordonner l…

Read More
Warehouse team member (Franklin)
Amazon in Franklin, MA

Warehouse Team Member (Seasonal, Part-Time, Full-Time, Flexible Hours) Shifts: Overnight, Sunrise, Day, Evening, Weekend Location Boston Job opportun…

Read More
Retail Co-Manager MA (Somerset)
Hobby Lobby in Somerset, MA

Posting TitleRetail Co-Manager MA11-Feb-2020Job Description - OverviewGot Passion?As the leader in the arts and crafts retail industry, Hobby Lobby i…

Read More
Sortation associate (part-time) (Fall River)
Amazon in Fall River, MA

Warehouse Team Member (Seasonal, Part-Time, Full-Time, Flexible Hours) Shifts: Overnight, Sunrise, Day, Evening, Weekend Location Fall River Job oppo…

Read More
Senior front-end engineer - somerset, ma (Fall River)
HIRED in Fall River, MA

Job Description Join Hired and find your dream job as a Senior Front-End Engineer at one of 10,000 companies looking for candidates just like you. Co…

Read More