Department Overview The Director of Facilities has overarching responsibility for buildings, infrastructure, equipment, and related operating systems, as well as the operations, maintenance and security teams at the Garden and Reserve. She or he supports and coordinates with the horticulture department on the maintenance, repair, and renovation of landscaped grounds. The Director of Facilities oversees the following departments:
Oversees the Operations Department which includes custodial and housekeeping services. This team prepares for each days business/visitation along with all public and private events. This includes event setups and breakdowns, operational repairs and replacement tasks, collection and removal of all trash and litter from the buildings and grounds, and the cleaning and maintenance of the grounds and interior of all buildings on a daily basis.
Oversees the Maintenance Department which is responsible for the maintenance and repairs of facilities, vehicles and equipment, interior and exterior infrastructure, while ensuring these tasks are performed safely, quickly, competently, and at the highest finishing level, including required documentation. The team implements preventative and ongoing maintenance work for HVAC systems, emergency generators, grease trap cleaning, conservatory mist and controls systems, irrigation and fountain maintenance and repair and telephone systems, pumps, lights, etc.
Oversees the Security Department which implements security measures for lockdown and alarming of facilities, equipment, property and grounds each night. This team provides for the safe, secure and expeditious routing of guests, staff, volunteers, students and vendors leaving the event sites, facilities, and property each evening in addition to the safe routing of vehicular traffic in and out of the parking lots during highly attended events.
Duties & Responsibilities
Manages and oversees the teams responsible for the care, maintenance and repair of all facilities to ensure that the Gardens facilities and property are maintained in a clean, operationally sound, welcoming, and aesthetically pleasing manner and that satisfies the requirements for daily operations
Manages the development and implementation of plans, policies, procedures and guidelines to oversee construction, renovation, operation (including custodial), maintenance, preventative maintenance, and repair of the Gardens buildings, systems, equipment, and related technologies to ensure welcoming, high-quality environments for visitors and employees
Develops and recommends policies and guidelines to protect, enhance, and preserve the Gardens physical assets and resources, including furniture and equipment, space usage, maintenance, and energy maintenance
Acts as the liaison between Garden and outsourced contractors, utility providers, consultants, and applicable county entities
Ensures compliance with all federal, state, and local laws, codes, and regulations pertaining to facilities and operations, including safety data sheets and required reports for hazardous materials oversight, ADA compliance, OSHA, etc.
Manages a purchasing and inventory control program as well as cost estimates and annual maintenance contracts
Acts as a good steward of the Gardens limited resources
Works in coordination with the Exhibitions Manager to provide operational staffing support and the professional expertise needed for installations, inventory, safety requirements and de-installation of indoor and outdoor exhibits, including GardenFest of Lights, Butterflies Live! and seasonal art/educational exhibits
Manages a staff of approximately 15 full-time employees, 5 part-time/seasonal employees and temporary help as needed
Enjoys working with people, possesses a positive and outgoing personality that is effortlessly conveyed to staff, clients, coworkers, guests and volunteers
Interviews, assesses, hires, trains, schedules, supervises, nurtures, encourages, counsels, and if necessary, terminates paid staff with the goal of building and retaining strong team members
Manages and schedules the operations, maintenance and security staff responsible for providing needed support for the Gardens daily operations including supporting special events [extended hours (Flowers after 5, Holiday Light Show), sponsored free days, etc.]
Proactively addresses all personnel matters and violations of Employee Handbook in accordance with established verbal and written disciplinary procedures and fosters teamwork and mentors staff by modeling best practices alongside them
Optimizes staffing decisions to improve productivity and develop, recommend, and allocate staff resources appropriately
Prioritizes, reviews, revises, monitors and implements processes to efficiently complete all departmental tasks and duties and make the most efficient use of the Gardens resources
Embraces the Gardens commitment to excellence in all departments, willingly and cheerfully integrating work with the efforts of all other departments
Serves as the facilities representative on garden leadership team overseeing and accomplishing construction projects
Responds promptly to facility and operational emergencies, providing coverage during the Gardens operating schedule and develops a comprehensive plan for coverage during off-hours
Communicates effectively and diplomatically in verbal and written form to explain policies and procedures to LGBG staff and others
Leads and motivates multifunctional teams, manages multiple conflicting priorities; and build relationships and partnerships across departments and works harmoniously with others
Works independently with a high degree of reliability, accuracy, productivity and able to exercise independent judgment effectively in decision-making processes
Education and Experience
Education and Experience -
A minimum of 5 years experience as a facilities manager
Bachelors Degree or equivalent combination of education and experience
Strong supervisory skills and proven successful management background
Demonstrated ability to develop and work with peers, co-workers and volunteers
Experience and demonstrated sensitivity in working with persons of various ethnic and economic backgrounds on staff and within the community
Preferred: Management experience in similar large cultural institutions or in higher education or healthcare facilities
Submit a cover letter, resume, and Lewis Ginter Botanical Garden Job Application (to ...@lewisginter.org .
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