Senior Program Manager, Consumables Shopping Experience

Employment Type

: Full-Time


: Non-Executive Management

Want to be part of the journey managing products and technology that reshapes the shopping experience for everyday essential products for millions of customers across the world? Consumables Shopping Experience (CSE) team builds services and features that powers the core shopping experience online for everyday essential products. The services are based on structured product facts, search query understanding and shopping context awareness. These services support millions of products and customers globally. CSE partners with engineering, science, business and operations teams in Amazon globally to bring these products and services to life. CSE is looking for a seasoned Sr. Program Manager who will oversee the execution of the program to improve core shopping experiences and defects for Consumables.The responsibilities and skills include: Program Management: Program managing the team s roadmap and goals in partnership with product and engineering leaders within the team. You will need to assimilate a large amount of information and structure it into efficient program tracking, goals and updates. Learn and be Curious: The role will require you to learn quickly and develop an understanding our core products and services to effectively audit for progress and blockers to deliverables. Deep dive and analytical skills: Leading audit for progress on Customer experience improvements leveraging data, dashboards, metrics. Ability to prioritize and use judgment: The role require you to manage through competing priorities with high degree of independence, surfacing updates and blockers to senior leadership as needed. Global expansion: The role requires you to work with partner teams across the globe to facilitate decisions on where to expand our products and be our key point of contact to support expansion as needed. Ability to influence cross-functionally: The role is highly cross functional and you will need to work with several teams in Amazon across technology, business and operations. Strong written and verbal communication Skills: Communicating updates on team s progress to leadership and global audience.Basic qualificationsBasic Qualifications: Bachelor s degree required Data analysis, problem solving and project management skills Excellent skills in excel or other Business Intelligence or analytical tools. Demonstrated experience leading cross-functional programs/projects with multiple stakeholders. 5+ years in program management, driving large-scale, consumer-facing programs and demonstrated results. Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders Experience using data and metrics to drive decisions. Exceptional written and verbal communication skills.Preferred qualification Preferred Qualifications: Master's degree in Business Administration, Math, Engineering or Science. Experience working with customers, technical teams, business teams and management to collect requirements, oversee roadmap, and drive execution. Experience delivering projects in a complex and face-paced environment using agile process Experience working closely with engineering teams is a plus. Experience in Retail and/or online shopping experience a plusAmazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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