Operations Director (Warren)

Allen Allen Allen & Allen in Warren, VT

  • Industry: Executive Management - Administrative/Operational Support
  • Type: Full Time
  • $95,440.00 - 161,710.00
position filled

At Allen & Allen, we commit to more than simply providing our clients with legal representation. We commit to making their fight our fight, ensuring they are treated fairly by the insurance companies, and obtaining justice on their behalf.

Thats what we mean when we say I am an Allen.

JOIN OUR TEAM

Position Title: Operations Director

Department: Management

Overview: The Operations Director is responsible for ensuring our processes, systems, and facilities support the outstanding service that our clients deserve. To accomplish this, incumbent oversees quality assurance, business analytics, facilities, and special projects. This is a full time, exempt level position reporting to the Executive Director. Position manages a team and also has frequent contact with senior leaders, internal staff and outside contractors.

Key Responsibilities:

Identify process improvement opportunities, present to Executive Leadership, and lead implementation of solutions.

Oversee ongoing reviews of case management processes and case reviews to ensure a consistent, outstanding client experience.

Analyze business intelligence to identify areas of opportunity and recommend solutions.

Create and drive change management processes, ensuring stakeholder buy-in and employee adherence.

Reviews and provides input into cost estimates for projects and recommends final plan to senior leadership.

Oversee vendor relationships for ongoing projects.

Builds collaborative relationships across teams to efficiently manage projects and transparently communicates ongoing status.

Lead facilities, project management and systems staff.

Physical and Environmental Requirements:

Ability to lift 20 pounds unassisted.

General office environment requiring sitting for long periods of time.

Ability to bend and stoop occasionally.

Ability to stand for long periods of time.

Visual capability to work viewing a computer monitor for several hours of the day.

Ability to present materials to groups of employees.

Required Skills, Education, and Training:

Bachelors Degree in Business, Operations Management, or related fields.An advanced degree is preferred.

Minimum of 12+ years of progressively responsible experience in Operations, Project Management or Predictive Analysis; 5+ of which have seen in a service industry.

Minimum of 8 years of experience in a leadership position required.

Proven ability to build trust across all levels of an organization.

Outstanding oral and written communication skills are required.

Regular interoffice travel is required.

Demonstrated ability to manage third party vendors and project implementation is required.

Familiarity with technologies in use at the Firm, including Windows, Microsoft Word, Excel, and Outlook, PowerPoint, Internet Explorer. Apparent capacity to learn and utilize other technologies as they are introduced.


Associated topics: administrative, administrative coordinator, chief operations officer, front office, food, operation, operational assistant, operations director, records management, support

You may be interested in these similar jobs!
Physician: Medical Director Needed in Northern Vermont | JOB-2622364 (Middlebury)
CompHealth in Middlebury, VT

A new medical director opportunity is now available in Vermont. This position would replace a retiring medical director. In this role you will provid…

Read More
Physician: Associate Medical Director of Psychiatry Needed in Central Vermont | JOB-2610029 (Plainfield)
CompHealth in Plainfield, VT

A community health center located in Vermont is seeking an associate medical director of psychiatry. Join a dynamic and collaborative team of adult a…

Read More
Substitute Teacher (VT) (Williston)
LearnWell in Williston, VT

Here at LearnWell, we ve dedicated ourselves to making a life-changing impact on the 10 million students currently in the U.S. who live with some ty…

Read More
Nurse Practitioner-Dermatology (Warren)
Barton Associates in Warren, VT

A clinic in Vermont is looking for a nurse practitioner of dermatology to provide locum tenens coverage for one day in February. During the assignmen…

Read More
Physician Assistant-Dermatology (Warren)
Barton Associates in Warren, VT

A clinic in Vermont is looking for a physician assistant of dermatology to provide locum tenens coverage for one day in February. During the assignme…

Read More
Needed Part-time: Focus Group & Clinical Trial Participants (Warren)
Apex Focus Group in Warren, VT

Now accepting applicants for Focus Group and Clinical Trial studies. Earn up to $350 per study in your spare time. Must register and complete questio…

Read More
Work From Home-Focus Group Panelist Needed (up to $500/week) (Warren)
Apex Focus Group in Warren, VT

Seeking motivated individuals to participate in National Focus Groups and Clinical Trial studies. Earn up to $500/week in your spare time. Must regis…

Read More
Data Entry-Focus Group Panelist Needed (up to $500/week) (Warren)
Apex Focus Group in Warren, VT

Seeking motivated individuals to participate in National Focus Groups and Clinical Trial studies. Earn up to $500/week in your spare time. Must regis…

Read More
Registered nurse (full time) (Warren)
Rutland Healthcare and Rehab Center Genesis HealthCare in Warren, VT

Rutland Health Care and Rehab Center is now hiring RNs We are pleased to announce that we have recently increased our pay rates and shift differentia…

Read More
Data Entry Clerks Earn Side Income-Focus Group Panelist Needed(up to $750/week) (Warren)
Apex Focus Group in Warren, VT

Now accepting applicants for Focus Group and Clinical Trial studies. Earn up to $750 per week working part-time. Must register and complete questionn…

Read More