Customer Service Representative

Aerotek in Urbandale, IA

  • Type: Full Time
position filled
Seeking a customer service representative! On a daily basis, this person will work in a team environment to answer customer service and help desk inquiries from medical providers and administrative staff regarding tax reporting. The hours for this position will be a set schedule between the hours of 7:00 am - 7:00 pm, M-F. On a daily basis, agents will be receiving inbound calls from medical providers and administrators regarding federal tax reporting for Medicare. They will also field routine help desk inquiries and must be able to utilize/navigate multiple internal systems, while speaking with customers. To be qualified for this position, 1 year of call center experience is required. Candidates must also have experience with Microsoft Office and have excellent attendance. A high school diploma is required, while an AA or Bachelor's degree is preferred. Medical terminology experience preferred. This is a contract to hire opportunity that will start at the beginning of February. As such, interested applicants are encouraged to apply as soon as possible with an attached resume. Interviews will be scheduled promptly.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

PandoLogic. Category: Customer Service, Keywords: Customer Service Representative

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