Customer Service Rep AM

Adecco USA in North Canton, OH

  • Type: Full Time
position filled
Adecco is recruiting for additional Customer Service candidates to manage assigned customer accounts in the North Canton, OH area, just 15 minutes south of Akron with easy access from I77.

Customer Service Support Rep will coordinate orders and deliveries and follow up on customer requests.
Responsibilities include but are not limited to the following:
  • Respond to incoming calls/correspondence from customers
  • Processing new orders
  • Quotes / pricing information
  • Confirm inventory/shipments - interact with plant where necessary
  • Problem / complaint resolution
  • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
  • Achieve productivity standards and goals set by the company while maintaining high level of customer service

Requirements:
  • Superior knowledge of MS Office (emphasis on Excel and Outlook)
  • Able to work in a team environment
  • Excellent verbal and written communication skills
  • Make good decisions and resolve issues in a clear, calm, and diplomatic manner

In case you were wondering, here's a little bit about us. Every day, we help over 70,000 people find opportunities at some of the world's best companies. It's an awesome feeling to help others find good jobs, get benefits (even on temporary jobs) and better their situations. It's why we love what we do.

So now that you know about the job and about us, the ball's in your court.
Apply online now!



 

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