Program Supervisor (Burlington)


: $107,040.00 - $160,420.00 /year *

Employment Type

: Full-Time


: Non-Executive Management

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Acenda Integrated Health provides state of the art, evidenced-based therapy to adults, adolescents, and children. We are looking for a dynamic individual who is passionate about delivering high-quality clinical care to members of our community and wants to be a leader in a progressive, innovative organization. This position will contain elements of administrative, supervisory and direct care to clients.

Full-time position located in Sewell, NJ. Some travel to headquarters in Glassboro, NJ will be required as needed.

Must have a New Jersey independent clinical license in good standing. (LPC, LCSW, LMFT)

Responsible for the overall management of an Intensive Outpatient level of programming providing evidenced-based counseling and support to adults; including oversight of master's level/licensed therapists and interns, tracking program outcomes and other program components necessary for effective services. The Supervisor is an Agency leader and is also responsible for the demonstration of core values and interpreting the mission of the Agency in all activities. Duties: To be successful in this position you must become able to do the following essential duties and responsibilities always:

  • Functions within the agency's policies and procedures as outlined on agency public documents.
  • Operates according to the program operations manual and ensures the same in staff.
  • Ensure that the program manual content is current and meets all contractual, regulatory and accreditation standards.
  • Meets communication requirements as outlined in the job expectation section below.
  • Meets supervision requirements as outlined in the job expectations section below.
  • Meets program oversight requirements as outlined in the job expectations section below.
  • Meets reporting requirements as outlined in the job expectations section below.
  • Adheres to meeting requirements as outlined in the job expectations sections below.

Job Expectations Communication Requirements

  • Appropriately and timely communicates programmatic or job-related concerns to supervisor and make suggestions for improvement.
  • Appropriately and timely communicates performance concerns with staff.
  • Conducts self in a professional manner that positively reflects the agency culture.
  • Works collaboratively with coworkers and agency staff to effectively communicate and problem solve.
  • Communicates information to and from Leadership as appropriate and relevant.
  • Ensure the flow of communication occurs appropriately and timely.
  • Demonstrates competent written and verbal communication with referral sources and external customers.
  • Is attentive and responsive to customer needs in a helpful, supportive and timely manner.

Supervision Requirements

  • Provides effective supervision of staff in accordance with established Supervision Protocols on agency public documents.
  • Provides case supervision and performance/professional development. This includes oversight of staff productivity.
  • Address performance issues with staff in a professional and timely manner.
  • Ensure staff function in accordance with Program Manual and agency policies and procedures.
  • Timely conduct annual employee performance evaluations of staff.
  • Uses supervision effectively to explore professional development and training needs.

Program Oversight Requirements

  • Meets the obligations of the program (contractual, licensing, Medicaid, etc.).
  • Follows agency policies and procedures and ensures the same in others.
  • Conducts random audits of client files and LOS submissions to ensure the quality and accuracy of documentation.
  • Educates self and staff on issues impacting your program/program population.
  • Operates in accordance with the program budget.
  • Maintains program manual with current contractual and procedural information.
  • Examine, participate and maintain information obtained by the agency's impact studies.
  • Plan for and evaluate the performance of service programs and the overall quality of individual client services
  • Ensure that staff are aware of and trained in cultural issues.
  • Monitor staff safety issues.

Reporting Requirements

  • Completes and submits accurate written reports and documents per established guidelines.

Meeting Requirements

  • Plays an active role in meetings designed to enhance agency and program operations i.e. leadership meetings, PD/Supervisor meetings, budget meetings, etc.
  • Facilitates program staff meetings and quarterly program quality meetings.
  • Facilitates mandatory training to staff during staff meetings within established timeframes.
  • Meets with the supervisor as scheduled.
  • Represents agency/program at external meetings as required or assigned.
  • Utilizes strengths/expertise by participating in sub-committees and workgroups or training to further enhance agency programs and operations.
  • Plans and participates in meetings/conferences with referral sources when indicated.

Necessary Skills and Abilities

  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.
  • Must regularly be able to see, speak and hear.
  • Frequently required to stand, sit, walk, bend, use hands and arms and must occasionally lift up to 20 pounds.
  • Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients.
  • Assume an active role in agency events.


  • Must have a New Jersey clinical license in good standing (LPC, LCSW, LMFT)
  • Must have a master's degree in social work, psychology or related field.
  • Must have prior professional experience in providing evidenced-based treatment services.
  • Previous supervisory experience preferred.
  • Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record.

Job Posted by ApplicantPro

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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