JOB DESCRIPTION - Insurance Representative? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ??
The Insurance Representative position is responsible for all insurance follow up on assigned accounts from theAcclara/ CCS SF management team.? The core responsibilities of an insurance representative include research, insurance billing, and adjustment identification to ensure proper account resolution.? This position requires the ability to work independently, accomplish goals, excellent customer service and communication skills, creativity, patience, and flexibility.? Insurance Representatives rely on guidelines established by the organization to perform job functions and work under general supervision in a moderately fast-paced environment.? Insurance Representatives usually report to the department lead or supervisor.
EDUCATION AND WORK EXPERIENCE:
High school diploma or equivalent.? A minimum of two years of previous work experience as an insurance follow-up representative is required.? Must have a full understanding of insurance follow-up processes (i.e. Billing, Collections, Managed Care, Medicare, Medicaid, and Commercial Practices), and well-developed interpersonal skills.
REQUIRED JOB KNOWLEDGE & SKILLS:
CORE RESPONSIBILITIES AND JOB FUNCTIONS:
Core responsibilities include but are not limited to the items listed below:
Other duties as needed and assigned by management.
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