The Technology Supplier Portfolio Delivery Consultant collects, monitors and reports on supplier: investments, personnel, staffing and delivery trends across a consolidated set of projects, programs, and service deals. The position is also responsible for analyzing all investments: initial and ongoing cost structures, delivery model and return on investment. Additionally, this position will evaluate current operational governance frameworks and make recommendations as needed to ensure proper governance over suppliers.
Analyze the supplier investments across the portfolio and recommend methods to increase value for AbbVie by identifying potential volume-based discounts and/or alternative delivery methods.
Flags and monitors emerging or potential supplier related issues and recommends necessary actions working with Project Managers to correct and realign.
Evaluate supplier components of portfolio investments, benefit and risk assessments and optimization. Participates in the Long Range Planning (LRP) cycle.
For Supplier SOW's and Services Agreements, establish standard performance indicators, above contracted Service Level Agreements and actively monitor those indicators.
Communicate regularly the status of the supplier portfolio, performance achievement levels, potential risks, optimization and operational governance opportunities and recommendations.
Evaluate Service Agreements for potential value leakage between suppliers and/or AbbVie and ensure that the proper operational governance framework is present and operating.
Identify operational governance and/or process inconsistencies between BTS organization and makes recommendations to eliminate those inconsistencies to drive efficient operations.
Provide recommendations for potential suppliers when evaluating new work against the existing landscape of active services and providers.
Develop methods of communication and tracking to provide visibility to the performance achievements and opportunities for the assigned set of projects or service deals in the portfolio.
Based on the above metrics, highlight opportunities to improve delivery efficiency: velocity, quality, cost and leverage points with suppliers.
Responsible for collaborating with the respective team leaders to address delivery or operational governance opportunities.
Produce reports for ideas and supplier statistics; dashboard reporting of projects and capacity allocation.
Provide effective delivery and operational governance performance results and recommendations to business partners.
Work closely with BTS business partners or PMO to provide oversight and detailed reporting on supplier financials on a regular basis.
Responsible for supplier resource analysis such as comparing planned utilization to actuals and providing insight on delivery model performance.
Provide and develop recommendations on adjusting the levels of allocation of supplier resources, where it would be advisable to add additional staff / contractors based on trends and where the model can perform better.
Bachelor's degree in Finance, Information Technology, Computer Science or Computer Engineering.
Typically requires 6 or more years of technology experience with multiple business and technical processes.
Project financial planning and cost tracking experience.
Process development, documentation, and implementation.
Experience with both Waterfall and Agile (SCRUM) methodologies.
Strong working knowledge of project management methodologies, complex capacity plans, and procurement systems and best practices
Knowledge of outsourcing methodologies and operating models, and working with professional services firms.
Master's degree in Information Technology, Business Administration.
Experience with Software Development Lifecycle (SDLC) methodologies.
Ability to prioritize and multi-task and strong problem resolution skills.
Demonstrated ability to coordinate cross-functional teams towards task completion.
Excellent written and verbal communication skills.