Assistant Banking Center Manager, Bankmart Banking Center, Mishawaka, IN (Bedford)

1st Source in Bedford, IN

  • Industry: Financial Services - Banking/Investment/Finance - General Operational Manager
  • Type: Full Time
position filled

About Us

1st Source Bank is the largest locally controlled financial institution headquartered in the northern Indiana-southwestern Michigan area. 1st Source operates banking centers in 17 counties, 23 1st Source Bank Specialty Finance Group locations nationwide,eight Trust and Wealth Management locations andten 1st Source Insurance offices. We deliver a comprehensive range of banking services along with highly personalized attention to our clients, individuals, businesses and communities. Our mission is to help our clients achieve security, build wealth and realize their dreams.

We are seeking professionals who are ambitious, friendly, and outgoing and looking to work within a company that demonstrates honesty, integrity and respect to all employees. We are committed to creating a diverse team whose strengths improve our ability to serve our customers. We offer pay commensurate with experience and a competitive benefit package. Veterans, Disabled and alumni of AmeriCorp and Peace Corp are encouraged to apply.

POSITION SUMMARY: Responsible for supervising the CSR/CSA team and managing the daily operational activities of assigned Banking Center. Ensures compliance with Federal and State regulations as well as the banks policies and procedures. The Assistant Banking Center Manager is expected to be the operational expert of the banking center.

ESSENTIAL REQUIREMENTS:

  • Leads the CSR/CSA team in accordance with established security safeguards, bank policies and procedures and guidelines.
  • In the absence of the Banking Center Manager, is responsible for overseeing the banking center.
  • Responsible for the supervision and scheduling of assigned staff and exercises the usual authority concerning interviewing, hiring, performance appraisals, discipline, promotions, salary recommendations and terminations.
  • Works with CSR team to help resolve routine procedural and processing issues.
  • Ensures the CSR team meets all established goals.
  • Monitors daily operational activities to ensure that the banking center is operationally sound and the banks policies and procedures are being followed by banking center personnel.
  • Administers bank policies, procedures, and regulations to maintain effective banking center operations minimizing risk to the bank.
  • Oversees the daily operational duties (ie., balancing the ATM, vault and end of day work) of the banking center staff.
  • Takes a lead role in educating and coaching the banking center team for changes in operational/compliance policies and routines as they occur.
  • Trains and educates new hires.
  • Conducts meetings with banking center team to ensure they are aware of proper operating procedures and compliance guidelines.
  • Identifies operational deficiencies and recommends solutions to the appropriate colleague.
  • Ensures that security procedures are followed and that Banking Centers property and equipment are maintained.
  • Works closely with Banking Center Manager, ensuring that policies and procedures are being followed.
  • Helps the Banking Center Manager in supporting and driving sales goals.
  • Completes all month end operational reporting, recap and reports results to Banking Center Manager.
  • Actively participates in team meetings and leads in bank and community projects.
  • Responsible for the completion of all 1st Source University and compliance training related to the position.
  • Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
  • NON-ESSENTIAL FUNCTIONS:

    Performs all other duties as assigned.

  • EXPERIENCE/SKILLS:
  • Four (4) or more years of retail banking experience preferred. Minimum of three (3) years CSR experience required.
  • Customer service experience required.
  • Prior supervisory experience preferred.
  • Knowledge of bank policies and procedures.
  • Balancing vault and ATM experience required.
  • Ability to have crucial conversations with staff.
  • Ability to repond and assist customers with inquiries and/or problem resolution.
  • Customer service and sales oriented.
  • Careful attention to detail and time management.
  • Good verbal and written communication skills.
  • Good PC skills--proficiency in Microsoft Office essential.
  • Highly motivated.
  • Ability to work in a team atmosphere.
  • Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
  • Ability to handle multiple tasks in a fast-paced environment.

  • EDUCATION: Bachelors degree preferred.

    TRAVEL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals to perform the essential functions.

    While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.


    PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals to perform the essential functions.

    While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.


    EQUIPMENT: MS Office PC, fax, phone and standard office equipment.

    Equal Opportunity Employer - Minority/Female/Disability/Veteran


    Associated topics: associate director, chief investment officer, controller, director, director finance, finance director, general operational manager, operation, staff, vice president

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