Customer Service Representative - Franconia

Compensation

: $33,050.00 - $59,690.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Job Description Details

Be a part of this dynamic team that supports all aspects of our business and is integral in ensuring Garnet Hill exceeds the expectations of our customers everyday!

A Day in the Life

  • Assist Garnet Hill customers in a friendly, knowledgeable and efficient manner
  • Utilize the customer service systems such as order entry, order inquiry, product information
  • Handle customer service issues/inquiries across all channels
  • Assist whenever needed with Reception, Shipping, Special Handling
  • Keys to Success

    At Garnet Hill, our employees are creative, hardworking, fun loving, and absolutely passionate about what they do. We pride ourselves in our entrepreneurial spirit and, like our customers, enjoy achievement, family, and a fully satisfying life!

    Must Haves

  • High School Diploma or equivalency
  • Exceptional customer service experience required
  • Proficiency in keyboarding
  • Basic skills in Microsoft Office (Word, Excel, Outlook)
  • Ability to work and communicate effectively in a fast-paced, ever-changing environment

    Nice to Haves

  • Experience working within AS400 system
  • Excellent problem-solving skills
  • Why Garnet Hill?

    Drawing on inspiration from around the world, Garnet Hill creates unique apparel and home furnishings that can be described in two simple words: Beautiful, Naturally. Beautiful design and natural fibers are hallmarks of the company, which was founded in 1976 as an importer of English flannel sheets. It has grown into a destination for discerning customers everywhere, and is a multichannel marketer offering the merchandise it designs and curates for women, kids and home through catalogs, and garnethill.com.

    Garnet Hills headquarters is located in the beautiful White Mountains of New Hampshire, with an additional expanded office along the Seacoast.

    Teamwork is not a catch-phrase at Garnet Hill; it is a lifestyle. It is who we are. Committed as a team, we continue to provide the highest quality and service to our customers and suppliers. We conduct our business with a set of core values that include integrity, respect, creativity, kindness, innovation and excellence.

    In addition to a high energy, team-based environment we offer great career potential and a competitive compensation and benefit package, including:

  • Matching 401(k)
  • Medical, Dental & Vision insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Short & Long Term Disability Insurance
  • Employee Discounts on Cornerstone & Home Shopping Network Products
  • Paid Time Off
  • Discounted Group Auto & Property Insurance
  • Employee Assistance Program

  • Associated topics: cajero, client service, customer service associate, retail cashier, retail sales, retail sales associate, sales associate, sell, service representative, store associate * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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