Director IT (New Haven)


: $136,240.00 - $199,830.00 /year *

Employment Type

: Full-Time


: Information Technology

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This website uses cookies to provide you a better user experience. By clicking here, you agree to the use of cookies. Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team. You contribute to our success. Every role has an impact on our patients lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our team. Join us in our efforts to better our community! At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement and student loan repayment programs. Summary of Duties: The Director of ITG oversees and manages effective operation of the information technology in the facility and ensures strategic and operational alignment with facility business objectives and facility, division, and HCA Healthcare enterprise ITG goals and objectives. Supervises: Roles may include and are not limited to Sr. Clinical Analyst, Clinical Analyst, Sr. Technical Analyst, Technical Analyst, Systems Administrator (zone/market operations may be aligned such that all employees report to division-based leadership where the Director of ITG would not supervise any employees). Duties Include But Are Not Limited To: IT Operations Management: Overall IT Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management Develops Facility ITG capital & operating budgets aligned with budget directives Establishes, communicates, monitors, manages and ensures compliance with Service Level Agreements (SLAs) (e.g., service levels for Remedy incident resolution) Coordinates the assignment of resources to ITG projects, operations, & incidents Aligns & monitors the assignment of resources and related financial allocations to Facility programs Develops, coordinates, guides, and executes a Facility ITG plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy Assists in development of Division and Corporate 3-yr IT strategic plans Relationship Management & Communication: Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure Represents ITG on appropriate business committees Owns the facilitation of multi-way communication with key constituents on ITG matters Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to Division CIO Cascades all information to direct reports & Facility-based ITG staff through face-to-face meetings and other communication mechanisms Promotes sharing of information through documentation and distribution of best demonstrated practices Project Portfolio & Project Implementation Management: Managing the Portfolio of Work, Managing Individual Projects Plans & manages select Enterprise, Division, or Facility projects for the Facility (including communications) as project leader Manages, monitors & executes the Facilitys portfolio of projects Coordinates and supports IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit) Process Engineering: Improvement of Workflow through Technology, Utilization of Technology Understands the implications of technology solutions to Facility workflow & operations & communicates to key stakeholders Identifies process improvement opportunities & challenges and communicates them to appropriate Division IT leaders for planning & action Participates in Enterprise, Division, &Facility process improvement initiatives Governance: Support of Decision-Making Processes Educates key constituencies regarding IT governance processes & practices Communicates & supports IT governance processes & practices Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor Helps ensure accountability of IT&S Staff working in the Facility Recruits, manages, leads, develops & retains ITG staff in Facility, in alignment with Division organization structure & practices Adheres to the Code of Conduct and Mission and Value Statements Assists with other duties as assigned Knowledge, Skills, and Abilities Strong understanding of ITG operations including service desk, desktop and server support, networking, network security, computer operations, and customer service principles A clear understanding of computer systems and corresponding support requirements Possesses strong written, verbal, and presentation skills Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment Strong understanding of HCA Healthcare systems and procedures Strong analytical skills in budgeting, planning and policy maintenance and development Education College graduate required Experience: At least five years experience in an IT environment with direct supervision or team leadership required Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel between facilities in the division will be required. OSHA Category: The normal work routine involves no exposure to blood, body fluids, or body tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way. HCA Healthcare is a comprehensive healthcare network where 265,000 people across more than 1,800 care facilities are all committed to creating a positive impact every day. Its an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleagues unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare were connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar higher, not just for ourselves, but for healthcare everywhere. Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Associated topics: chief executive, chief executive officer, chief information officer, chief technology officer, co founder, director, president, senior director, vice president * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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