Inside Account Manager - Black Box Network Services (Shrewsbury)

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations


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The Inside Account Manager is the catalyst behind Black Boxs success as an organization. As a consultative sales professional, you are responsible for driving revenue growth and bringing in net new business from prospects and current customers in a designated area or market. Inside Sales Representatives help solve the business needs of prospects and customers by aligning those needs and objectives with Black Box solution(s). You own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.


  • Utilize telephone communications as the primary means of contacting customers, articulating solutions, developing and closing sales opportunities.
  • Connect clients business objectives with Black Box offerings and solutions
  • Provide expertise around particular areas of interest to discuss industry best practices and development of high level strategies
  • Retain current customer base and expand footprint through cross/up sell opportunities
  • Effectively sell a broad portfolio of products across a wide range of industries
  • Assist the customer in maximizing the return of their investment with Black Box
  • Establish yourself as a Trusted Advisor to the prospect or customer
  • Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement
  • Responsible for accurate and timely revenue forecasting and updates.
  • Meeting or exceeding company standards for customer phone contact and documentation of customer interactions.
  • Manage gross profit, margin and related sales objectives to ensure achievement of assigned quota and company objectives.
  • Acquires and grows strong knowledge of products and services in assigned practice area.
  • Qualifications

  • 4 year college degree or equivalent work experience in Business, Sales or Marketing
  • 2-5 years successful track record in sales (technology, software, B2B or similar industries)
  • Excellent written and verbal communications skills.
  • Solution selling experience in the IT services is a plus
  • Excellent objection handling and negotiating abilities
  • Strong presentation skills.
  • Polished professionalism with above average organizational, planning, communication, and problem solving skills.
  • Ability to grasp technical terminology and concepts
  • Solid computer skills including the use of MS Office suite and internet research methodology
  • Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!

    We understand attracting great talent requires going beyond just competitive compensation and benefits. Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!

    Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 2,500 team members. Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

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